Mukades Alijoski
Yonkers,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Physician Recruiter & Sourcing Specialist
PAGNY Affiliate NYC & Health Hospitals
Manhattan, NY
11.2022 - Current
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
- Developed strong relationships with physicians and medical professionals, expanding the network of potential candidates.
- Negotiated competitive compensation packages, attracting top talent in the medical field.
- Maintained open communication lines with both job seekers and employers during the recruitment process, fostering trust and transparency.
Talent Acquisition Specialist
Sight MD
07.2022 - 10.2023
- Sourced and screened candidates for Clinical roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
- Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
Talent Acquisition Specialist
Westchester Medical Center
11.2021 - 03.2022
- Worked with hiring managers to coordinate interviews, and onboarding for Physician roles.
- Managing provider pre-hire and onboarding checklists including triggering/tracking associated tasks to ensure onboarding is timely for planned hire date.
- Provide updates on biweekly conference calls to leadership and practice managers on providers’ onboarding status.
- Serve as main point of contact for provider and answering, in timely manner, any questions about the process.
- Act as liaison between Central Medical Staff Credentialing Office (MSO), payer enrollment, and the provider.
- Arranged hotel accommodations, cars or flights and all related documentation.
- Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results
- Reviewed employment applications and background check reports to facilitate hiring process.
Senior Patient Coordinator
Weill Cornell Medicine - Neurological Surgery
03.2020 - 11.2021
- Scheduled surgeries & follow up , laboratory , diagnostic appointments. Managed pre-certifications and verified insurance coverage.
- Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Managed Surgeons Clinic & OR schedules daily.
- Developed strategic relationships with general practitioners and coworkers to build strong network.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Enhanced office productivity by handling high volume of callers per day.
FGP Sec I-Intake/Call Center Scheduler Lead
NYU School of Medicine
10.2017 - 02.2020
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Engaged in learning and development opportunities to promote continued performance improvement.
- Assisted team leaders by providing status and performance reports with information on areas for improvement.
- Facilitated inter-departmental communication to effectively provide customer support.
- Trained staff on operating procedures and company services.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Emergency Room Registration Supervisior
St. Barnabas Hospital
07.2012 - 10.2017
- Supervised 10 registrar team members and provided constructive feedback, resulting in higher morale and increased employee retention.
- Organized meetings and coordinated availability of conference rooms for participants.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed bi-weekly payroll for five employees.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
Emergency Room Clerk TEMP
Lincoln Medical and Mental Health Center
04.2012 - 07.2012
- Greeted patients and families as they entered into the facility and guided them accordingly
- Coordinated administrative functions of the Emergency Unit and assisted the nursing staff
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
Patient Care Assistant Volunteer (Mother & Baby Unit)
St. Barnabas Hospital
10.2011 - 04.2012
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Gathered medical information, weight and height measurements and vital signs.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Helped enhance unit operations by continuously delivering accurate, efficient care and maintaining performance objectives.
Unit Assistant Volunteer (Emergency Department)
Columbia University Medical Center
01.2011 - 08.2011
- Engaged in direct contact with patients by performing comfort measures at bedside such as adjusting their beds, providing pillows, blankets, socks etc
- Assisted transporters in maneuvering patients from emergency area to radiology department
- Adhered to strict set of rules and policies concerning patient confidentiality.
- Pleasantly interacted with patients, families, physicians and other personnel to create professional environment.
Education
Bachelor of Science - Business Management Economics
SUNY Empire State College
Manhattan, NY2019
Associate of Science - Social Science
Westchester Community College
Valhalla, NY2016
Certificate - Nursing Assistant
Manhattan Institute
Manhattan, NY2008
Skills
- Microsoft Word, Outlook, Allscripts,Epic,Tel-Med,Mckesson, EMR,Cerner
- Decision Making
- Regulatory Compliance
- Improving Organizational Standards
- Clerical Oversight
- Customer Service
- Verbal and Written Communication
- Medicare & Medicaid Enrollment Processing & Audit (CMS )
Timeline
Physician Recruiter & Sourcing Specialist
PAGNY Affiliate NYC & Health Hospitals
11.2022 - Current
Talent Acquisition Specialist
Sight MD
07.2022 - 10.2023
Talent Acquisition Specialist
Westchester Medical Center
11.2021 - 03.2022
Senior Patient Coordinator
Weill Cornell Medicine - Neurological Surgery
03.2020 - 11.2021
FGP Sec I-Intake/Call Center Scheduler Lead
NYU School of Medicine
10.2017 - 02.2020
Emergency Room Registration Supervisior
St. Barnabas Hospital
07.2012 - 10.2017
Emergency Room Clerk TEMP
Lincoln Medical and Mental Health Center
04.2012 - 07.2012
Patient Care Assistant Volunteer (Mother & Baby Unit)
St. Barnabas Hospital
10.2011 - 04.2012
Unit Assistant Volunteer (Emergency Department)
Columbia University Medical Center
01.2011 - 08.2011
Bachelor of Science - Business Management Economics
SUNY Empire State College
Associate of Science - Social Science
Westchester Community College
Certificate - Nursing Assistant
Manhattan Institute
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