Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mukesh Chowdary Thumati

Maryland Heights,MO

Summary

Experienced IT professional with expertise in technical support, networking, and troubleshooting. Skilled in Windows and Office 365 support, with a deep understanding of networking principles. Proficient in OLAP technologies like SQL Server SSAS, SSRS, and SSIS, and adept in programming languages such as C, C#, Java, and Python. Experienced in database management with Oracle and SQL Server. Effective problem solver and team player, delivering innovative solutions to meet business needs.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Associate Software Engineer

DXC Technology
05.2021 - 07.2022
  • Responded to, prioritized, and tracked end-user requests for technical assistance in the IT Help Desk ticketing system.
  • Troubleshooted followed up, and resolved reported technical issues; documented steps and resolution in the ticketing system.
  • Collaborated with IT professionals in areas such as network services, software systems, and application developers to ensure timely resolution of problems or escalation on behalf of the end-user.
  • Tested and deployed scalable and highly available software products.
  • Worked closely with global customers spanning to troubleshoot software problems.
  • Data Migration Activities related to Product Attributes, BPA's, Suppliers, Product Sourcing Rules, Pricing and Pricing Strategies.
  • Developing Oracle Fusion BIP Reports.
  • Interfaces and Concurrent Program monitoring and taking actions on Errors and warning while loading data.
  • Working On Functional issues with Functional team and maintaining JIRA tickets.

Education

Master of Science - Computer And Information Sciences

Southeast Missouri State University
Cape Girardeau, MO
05.2024

Bachelor of Science - Electronics And Communications Engineering

Jawaharlal Nehru Technological University
India
04.2021

Skills

  • Technical Support: Proven ability to provide frontline technical support for computer hardware, software, and networking issues
  • Operating Systems: Proficient in supporting Windows operating systems and Microsoft Office 365 applications
  • Networking Knowledge: Sound understanding of principles of computing and communications networks
  • Troubleshooting: Strong troubleshooting and problem-solving abilities to diagnose and resolve technical issues efficiently
  • OLAP Technology: SQL Server Analysis Services (SSAS), Reporting Services (SSRS), Integration Services (SSIS)
  • Programming Languages: C, C#, Java, Python
  • Scripting Languages: HTML, CSS, Javascript
  • IDE (Integrated Development Environment): Eclipse, Visual Studio Code
  • Databases: Oracle and Microsoft SQL Server (including Analysis Services, Reporting Services, Integration Services)

Accomplishments

    DXC Champ Award of FY2022.

Certification

  • Oracle Cloud Platform Application Integration 2021 Specialist
  • Oracle SOA Suite 12c Essentials
  • Oracle Cloud Infrastructure Foundation 2021 Associate
  • Oracle Cloud Infrastructure 2022 Certified Foundations Associate - (1Z0-1085-22)
  • Oracle Cloud Platform Application Integration 2022 Professional – (1042-22)
  • Microsoft Azure – AZ-900 Microsoft Azure Fundamentals

Timeline

Associate Software Engineer

DXC Technology
05.2021 - 07.2022

Master of Science - Computer And Information Sciences

Southeast Missouri State University

Bachelor of Science - Electronics And Communications Engineering

Jawaharlal Nehru Technological University

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Mukesh Chowdary Thumati