Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mukhammadrizo Djabborov

Staten Island,NY

Summary

Dynamic and results-driven professional with extensive experience at MA9A CORP as a Dispatcher. Proven ability in dispatch coordination and customer service, effectively managing high-stress situations. Recognized for training new team members and enhancing workflow efficiency. Strong attention to detail and problem-solving skills ensure timely delivery and customer satisfaction.

Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs. Skilled in problem-solving, multitasking, and using dispatch software to enhance operational efficiency.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

6
6
years of professional experience

Work History

Dispatcher

MA9A CORP
01.2024 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Answered phone calls and responded to customer emails.
  • Scheduled and organized delivery routes.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Driver

Uber Driver
05.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customers on time and in excellent condition.
  • Delivered goods and products to customers on time and in excellent condition.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle's interior/exterior appearance, providing a professional image for the company at all times.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.

Service Crew Member

Restaurant Emir Palace
06.2020 - 08.2022
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Trained new team members on procedures, customer service, and sales techniques.

Cashier

Fortune Supermarket
05.2019 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

Associate of Arts - Criminal Justice

Borough of Manhattan Community College
New York, NY

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Dispatch software
  • Attention to detail
  • Time management
  • Prioritizing calls
  • Problem-solving
  • Dispatch coordination
  • Schedule management

Languages

Russian
Full Professional
Uzbek
Full Professional
English
Full Professional

Timeline

Dispatcher

MA9A CORP
01.2024 - Current

Driver

Uber Driver
05.2022 - Current

Service Crew Member

Restaurant Emir Palace
06.2020 - 08.2022

Cashier

Fortune Supermarket
05.2019 - 06.2020

Associate of Arts - Criminal Justice

Borough of Manhattan Community College