Mukhammed Masaidov
Myrtle Beach,SC
Summary
Highly organized Rooms Coordinator with background in managing room availability, coordinating guest requests, and ensuring customer satisfaction. Strengths include strong communication skills, ability to multitask, and keen attention to detail. Demonstrated success in improving operational efficiency and exceeding guest expectations on a consistent basis.
Overview
2
2
years of professional experience
Work History
Rooms Coordinator
Hilton Grand Vacations Club
Myrtle Beach , Sout
07.2024 - Current
- Monitored room availability and kept accurate records of all bookings.
- Conducted regular inspections of rooms to ensure they met cleanliness standards.
- Coordinated housekeeping staff schedules to ensure that all guest rooms were cleaned on time.
- Maintained an organized filing system for tracking room occupancy data.
- Collaborated with front desk staff to address any discrepancies in daily occupancy reports.
Front Desk Cle
Hilton Grand Vacations Club
Myrtle Bea , South
05.2023 - 07.2024
- Greeted visitors and provided them with information about the company.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Provided information about hotel amenities, services, and local attractions.
Housekeeping Aide
Hilton Grand Vacations Club
Myrtle Beach , South
12.2022 - 05.2023
- Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
- Swept, mopped and vacuumed floors.
- Dusted furniture, fixtures and other surfaces.
- Stocked linen closets with fresh supplies of towels, bed sheets and toiletries.
- Assisted guests with any special requests related to housekeeping services.
Education
Associate of Applied Science - Computer Science
Horry-Georgetown Technical College
Conway, SCSkills
- Property Management Software
- Client Relationship Development
- Preventive Maintenance Coordination
- Reservation Process Optimization
- Client Relations Management
- Strong Written Communication
- Strategic Problem Resolution
- Ethical Decision-Making
- Database Management
- Detail-Oriented Approach
- Innovative Thinking
Languages
English
Professional
Russian
Professional
Tajik
Native/ Bilingual
Uzbek
Professional
Spanish
Limited
Timeline
Rooms Coordinator
Hilton Grand Vacations Club
07.2024 - Current
Front Desk Cle
Hilton Grand Vacations Club
05.2023 - 07.2024
Housekeeping Aide
Hilton Grand Vacations Club
12.2022 - 05.2023
Associate of Applied Science - Computer Science
Horry-Georgetown Technical College
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