Mukit Chowdhury
Buffalo,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Data Entry Clerk
Tata Consultancy Service
Care Giver
Elderly Home Health Care
01.2022 - Current
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Title Specialist
Defi Solutions
11.2019 - 04.2020
- Organized and prepared tax and title documents to transfer ownership of property.
- Calculated and remitted state sales tax, service and other charges.
- Entered title and vehicle information into database.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Received and processed paperwork for titles, new license plates and renewals.
- Communicated with customers to resolve common title issues.
- Assisted with preparation and submission of affidavits, deeds and other records for land purchases.
- Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
- Posted titling transactions and monitored corresponding schedules, using RS400 software
- Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
- Processed title documents received by clients to complete title follow-ups.
- Reviewed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
- Identified title encumbrances and detailed plans for correcting issues and clearing titles for planned changes.
- Contacted appropriate agencies to complete searches, order records and obtain documents.
- Prepared closing disclosures, post-closing records and disbursements.
- Checked accuracy and completeness of registration documents and rejected unacceptable packages.
- Searched and analyzed real estate records.
Data Entry Clerk
Partners Heathcare
03.2019 - 07.2019
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Organized, sorted and checked input data against original documents.
- Compiled data and reviewed information for accuracy prior to input.
- Located and corrected data entry errors and reported to management.
Customer Service Agent
Meeganservice INC
03.2018 - 04.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
Customer Service Specialist
Accommodation Plus International
07.2013 - 10.2017
- Processed incoming reservation calls and applied up-selling techniques to inform callers of premium services.
- Taking message and giving direction
- Arrange Transportation and booked ticket.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
- Arrange Transportation and booked ticket
Education
High School Diploma -
Franklin K Lane HS
Brooklyn, NY06.2008
Skills
- Monthly Closings
- Project Management
- Word Processing
- Business Administration
- Data Entry
- Error Identification
- Mail Handling
- Patient Charting
- Advanced Excel Spreadsheet Functions
- Data Transcription
- Database Uploading
- Updating Client Data
- Microsoft Office
- Query Writing
- Schedule Management
- Verifying Dates
- Information Storage
- Spreadsheet Management
- Data Integrity
- Atlassian Jira
Languages
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Limited Working
Timeline
Care Giver
Elderly Home Health Care
01.2022 - Current
Title Specialist
Defi Solutions
11.2019 - 04.2020
Data Entry Clerk
Partners Heathcare
03.2019 - 07.2019
Customer Service Agent
Meeganservice INC
03.2018 - 04.2019
Customer Service Specialist
Accommodation Plus International
07.2013 - 10.2017
Data Entry Clerk
Tata Consultancy Service
High School Diploma -
Franklin K Lane HS
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