Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MUKUND JAHAGIRDAR

Queen Creek,AZ

Summary

Innovative and results-driven Principal Architect with 15+ years of experience in IT, including extensive expertise in the healthcare domain. Currently leading enterprise automation and AI initiatives at CVS Health, specializing in end-to-end RPA solutions using UiPath, and advanced AI integration with Large Language Models (LLMs). Demonstrated success in designing intelligent automation frameworks that streamline complex healthcare processes, such as claims adjudication, provider workflows, and regulatory compliance. Skilled in building scalable, secure, and compliant digital ecosystems that enhance operational efficiency, reduce costs, and improve patient and provider experiences. Strong leadership in cross-functional teams, enterprise architecture, and driving digital transformation through AI-augmented automation.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Principal Architect, Enterprise Automation & Architecture

CVSHealth, Arizona
Arizona, AZ
11.2024 - Current
  • Lead an enterprise-wide intelligent automation strategy by integrating UiPath RPA with LLMs and Azure OpenAI, enabling scalable AI-first solutions across CVS and Aetna.
  • Designed and implemented Retrieval-Augmented Generation (RAG) pipelines using Azure Cognitive Search and embedding models from Azure OpenAI to deliver contextual responses within automation workflows.
  • Engineered solutions for a connected PBM ecosystem, integrating automation with legacy systems, cloud services, and AI capabilities to improve claims, eligibility, and formulary workflows.
  • Orchestrate multi-agent systems using LangChain and UiPath AI Agents, enabling collaboration between autonomous AI agents and bots for decision-heavy automation.
  • Partner with Data Engineering to drive metrics-driven automation using Power BI and Splunk, and enable data ingestion strategies for RAG and LLM-enabled bots.
  • Collaborate with AI governance to align GenAI solutions with organizational compliance, and secure PROD deployments using Azure Cognitive Services.
  • Conduct AI-RPA POCs and demos for executive stakeholders, illustrating how generative AI can enhance operational efficiency in healthcare and pharmacy domains.
  • Provide technical leadership and mentoring for a team of architects and developers, ensuring reusability, scalability, and best practices in automation design.

Sr Manager, Enterprise Automation & Architecture

CVSHealth, Arizona
Arizona
05.2020 - 11.2024
  • Architected RPA solutions for PBM, Aetna, and HR, producing comprehensive design documentation.
  • Integrated UiPath with in-house cognitive ML for enhanced hybrid automation capabilities.
  • Defined automation estimates, secured necessary approvals, and collaborated with integration partners for tailored solutions.
  • Mentored developers while enforcing best practices in UiPath development processes.
  • Oversaw end-to-end UiPath platform management, including Orchestrator and high-density server setups.
  • Ensured compliance with security standards while addressing technical debt within automation assets.
  • Implemented attended and unattended automation across CVSHealth, deploying over 6000 bots for various use cases.

RPA Solution Architect

Accenture (Novartis Client)
10.2019 - 05.2020
  • Developed and deployed end-to-end RPA bots using UiPath, with dynamic selectors, OCR, error handling, and workflow arguments.
  • Automated Excel, web, and legacy apps using flowcharts, ReFramework, and state machines.
  • Maintained daily batch bots, ensuring stability and high performance across business and vendor systems.
  • Created PDDs/SDDs, and collaborated with SMEs to define acceptance criteria and automation scope.
  • Built .NET APIs and services for backend integrations; worked with XML, JSON, and LINQ queries.
  • Ensured secure credential handling, robust retry logic, and production deployment of bots. Worked with XML/JSON data exchange, and writing LINQ queries using Lambda expressions.

Senior Software Engineer

Accenture (Anthem)
11.2016 - 09.2019
  • Led the design and delivery of a centralized RPA infrastructure supporting 500+ bots across healthcare, focusing on claims auto-adjudication and provider automation.
  • Managed end-to-end migration from Automation Anywhere (AA) to the UiPath platform.
  • Developed technical workflows, design documents, and managed Task Bots, Meta Bots, and Queues in AA.
  • Set up and maintained AA 11.x Control Room and client installations (express/custom modes).
  • Integrated SQL/Sybase data extraction via AA for automation tasks.
  • Automated Windows and web applications using Object Cloning, .NET controls, and system/user variables.
  • Utilized AA Control Room features: scheduling, triggers, user roles, and credential vault management.
  • Integrated RPA with .NET automation jobs for scheduling and reporting.
  • Maintained RPA macros, data reporting, and designed web applications for external business users.

Software Engineer

Accenture (Neighbourhood Health Plan, Providence, RI)
Providence, RI
04.2010 - 10.2016
  • Responsible for end-to-end Test Plan/Test Strategy for encounter API test automation
  • Build API test automation for database validation scenario using UFT API test.
  • Worked with UFT to HP ALM integration and automated script execution from HP QC
  • Utilised SQL Database checkpoints validation for API test
  • Responsible for writing SQL Views/Stored procedure for encounter data reporting to EOHHS and CMS for acceptance/Rejection ratio for encounter data submission
  • Worked as automation developer for GUI test automation for .NET based standalone desktop application.
  • Implemented keyword driven automation framework for this project.
  • Worked on .Net SWF objects and built workaround approach for object identification challenges in .NET application.
  • Created standard functions/Keyword which can be used for multiple different test scenario.
  • Implemented recovery scenario to handle unexpected failure during test execution.
  • Implemented Automation object model as part of end-to-end regression testing and trigger script on remote machines using AOM for parallel execution.
  • Integrated with HP QC for defect reporting.
  • Environment: VB script, HP QC, Net SWF, SQL, HP ALM, GUI, UFT API, EOHHS

Education

Bachelor of engineering - Computer Science

BLDEA College of Engineering
Bijapur, Karnataka, India

Skills

  • RPA tools: UiPath and Power Automate
  • Programming languages: SQL, C#, VBNET, ASPNET
  • Databases: MS SQL Server
  • Development tools: Visual Studio and SSMS
  • Reporting tools: Power BI
  • Version control: Git and SVN
  • Methodologies: Agile and Waterfall
  • Operating systems: Windows and Linux
  • Intelligent automation
  • RPA integration
  • Azure Cognitive Search
  • Agentic AI framework- Langchain, LangGraph

Certification

  • Microsoft Certified professional (Programming in C#)
  • Azure Certified Professional – Fundamentals
  • UiPath Advanced Certified professional
  • Automation anywhere advanced certified Professional 10.0
  • Automation anywhere advanced certified Professional 11.0
  • Automation anywhere Certified Master RPA Professional 11.0
  • Splunk power user and admin certified

Timeline

Principal Architect, Enterprise Automation & Architecture

CVSHealth, Arizona
11.2024 - Current

Sr Manager, Enterprise Automation & Architecture

CVSHealth, Arizona
05.2020 - 11.2024

RPA Solution Architect

Accenture (Novartis Client)
10.2019 - 05.2020

Senior Software Engineer

Accenture (Anthem)
11.2016 - 09.2019

Software Engineer

Accenture (Neighbourhood Health Plan, Providence, RI)
04.2010 - 10.2016

Bachelor of engineering - Computer Science

BLDEA College of Engineering

Similar Profiles

CREATE PROFILE
MUKUND JAHAGIRDAR