Mukunda Khadka
Thakre-01, Dhading, Nepal
Summary
Dedicated and personable service industry professional with over 3 years of experience in fast-paced food service environments in Japan. Skilled in delivering exceptional customer service, managing diverse customer interactions, and maintaining high levels of customer satisfaction. Proficient in both Japanese and English, offering seamless communication and an adaptable approach to teamwork. Adept at multitasking and handling high-pressure situations with composure and efficiency. Eager to leverage expertise in customer engagement and operational management to contribute to a dynamic team.
Overview
4
4
years of professional experience
Work History
Crew Member
Lotteria Fast Food Restaurant
04.2016 - 02.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Server
Kin No Kura Izakaya
04.2016 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor - Business And Culture Major
Shiseikan University
Hagi Shi, Yamaguchi Ken, Japan03.2020
High School Diploma -
Shree Mahakali H.S.S
Simle, Dhading04.2013
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Languages
Nepali
Native or Bilingual
Japanese
Professional Working
Hindi
Full Professional
English
Elementary
Timeline
Crew Member
Lotteria Fast Food Restaurant
04.2016 - 02.2020
Server
Kin No Kura Izakaya
04.2016 - 02.2020
Bachelor - Business And Culture Major
Shiseikan University
High School Diploma -
Shree Mahakali H.S.S
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