Mulki Sheick
Columbus,OH
Summary
Accomplished in optimizing workflows, reducing waste and improving automation. Forward-thinking and results-oriented with an in-depth understanding of clinical care and operational practices. Current Licensed Master Social work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Consultant Social Worker (Inpatient)
Ohio Health Riverside Hospital
2023.12 - 2024.04
- Guided staff in clinical best practices and evidence-based methods.
- Collaborated with multidisciplinary teams to optimize patient care and streamline processes.
- Reviewed medical records for accuracy and completeness, ensuring compliance with regulatory requirements and minimizing risk exposure.
- Conducted thorough assessments of patients'' needs, recommending tailored interventions for optimal health outcomes.
- · Ensuring organizational excellence related to customer service and quality of care while promoting excellence in the cultural experience.
- · Assisting in providing services to patients, families and significant others including, as appropriate, completion of biopsychosocial assessments, psychiatric diagnoses, formulation of treatment plans and treatment interventions, therapy sessions (individual, couple, families or group), implementation of treatment plans and discharge planning in order to support and/or enhance biopsychosocial functioning.
- · Facilitating patient/family/significant other interviews, chart reviews, and professional collaboration to obtain and interpret information pertaining to patient/client biopsychosocial functioning.
- · Providing continuum of care planning (including discharge planning); supportive counseling; crisis intervention; specialized problem oriented planning and intervention; and educational counseling.
- · Acting as a liaison to the payer to manage the post-discharge financial resources and ensure expected treatment process, progress and discharge plan.
Family Engagement Specialist
Action for Children
2020.01 - 2024.04
- Advised client leadership teams on human capital strategy, diversity& inclusion, workforce development and continuous improvement
- Assists with the design, development, management, and or implementation of strategic network configurations and integration activities
- Facilitated supportive services to families with children under the age of three to address concerns
- Provided services to pregnant clients and client with young children under the age of two to social services such as education, employment, housing and etc
- Assessing customer needs and utilize a database system and community resources to meet each client's needs and provide information in-person, via telephone or email
- Planned, promoted, and managed parent workshops on assisting children in attaining academic success.
- Advocated for policies that promoted equity in access to educational resources among all students'' families.
- Implemented data-driven decision-making processes to continuously improve family engagement strategies.
Generalist/Advanced Field practicum
The Ohio State University
2021.08 - 2022.08
- Advanced Field practicum intern by creating a needs assessment for the Somali Community
- Gathering evidence, analyzing evidence, brainstorming contributing factor, and determine the next cause
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Kept work areas clean and neat to promote efficient operations.
Generalist Field Practicum
The Ohio State University/ Fort Jackson
2020.08 - 2021.08
- Generalist field Practicum intern in doing psychological assessment
- Provided support in workforce development
- Individual therapy for Ex-felons such as talk treatment, and grief counseling
- Supported employee growth by providing constructive feedback during performance evaluations.
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Facilitated group therapy for the men and case management.
Dispatcher
Continental message Solutions
2018.12 - 2019.12
- Trained 10 new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by 98%
- Conducted dozens of cost-benefit analyses to inform business strategy in trucking
- Created curriculum and processed orders, ran bulk pick sheets, processed and printed invoices, and created daily shipping logs.
Bank Teller
JP Morgan Chase
2017.01 - 2017.10
- Engaging clients by welcoming them warmly with a pleasant demeanor, using client's names whenever possible, and thanking them for doing business with Chase
- Developing expert knowledge of self-service and digital platforms to help customers learn how to complete their banking needs whenever, wherever, and however, the customer wants with self-service options, including Chase mobile app, Chase.com, and ATMs
- Exhibiting strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels.
Education
Master of Science - Social Work
The Ohio State University
Columbus, OhioBachelor of Science -
The Ohio State University
Columbus, OhioAssociate of Science -
Columbus State Community College
Columbus, OhioSkills
- Advocated Social Economic Justice
- Promoted Diversity, Equity & Inclusion
- Foster Parent Support
- Community Engagement
- Community Outreach Programs
- Engagement Activities
- Clinical care
- Healthcare Analytics
- Clinical education
Certification
- First Aid Mental Health License, 2021
- Appeal to Buyer motives to Close more sales Training, 2021
- Customer Service Essential Training, 2021
- Present to Persuade Training, 2021
- Certification in completion of Diversity, Inclusion, & Sensitivity, 2022
- Certification in completion of Microaggression in the workplace, 2022
- Certification in completion of Unconscious bias, 2022
Accomplishments
- Social Worker with 3+ years of experience working in different non-healthcare settings
- Experienced working with counseling, homeless programs, ambulatory and case management
- Age Group: Pediatric to Geriatrics
- License: OH LMSW and NY LMSW
- Certifications: BLS (AHA)
- Fully vaccinated against COVID-19
Languages
English
Native or Bilingual
somali
Native or Bilingual
Timeline
Clinical Consultant Social Worker (Inpatient)
Ohio Health Riverside Hospital
2023.12 - 2024.04
Generalist/Advanced Field practicum
The Ohio State University
2021.08 - 2022.08
Generalist Field Practicum
The Ohio State University/ Fort Jackson
2020.08 - 2021.08
Family Engagement Specialist
Action for Children
2020.01 - 2024.04
Dispatcher
Continental message Solutions
2018.12 - 2019.12
Bank Teller
JP Morgan Chase
2017.01 - 2017.10
Master of Science - Social Work
The Ohio State University
Bachelor of Science -
The Ohio State University
Associate of Science -
Columbus State Community College
- First Aid Mental Health License, 2021
- Appeal to Buyer motives to Close more sales Training, 2021
- Customer Service Essential Training, 2021
- Present to Persuade Training, 2021
- Certification in completion of Diversity, Inclusion, & Sensitivity, 2022
- Certification in completion of Microaggression in the workplace, 2022
- Certification in completion of Unconscious bias, 2022
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