MULU BERHE
SilverSpring,Md
Summary
Highly motivated and dependable individual with great understanding of medical support and clerical tasks. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Doctors' Office
06.2021 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during exa
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Customer Service
Beauty Pro
01.2019 - 09.2023
- Enhanced customer experiences by providing timely and accurate information on products and services.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Streamlined communication processes for increased efficiency in addressing customer inquiries.
- Developed rapport with customers through active listening and tailored assistance, fostering loyalty.
Customer Service
Dunkin Donuts
01.2017 - 01.2020
- Developed rapport with customers through active listening and tailored assistance, fostering loyalty.
Education
Medical Assistant
Montgomery College, S
Silver Spring, MD12.2021
Bachelor of Science - Nursing
Sheba University College
Ethiopia08.2015
Skills
- Vital signs
- Phlebotomy
- Specimen collection
- Injection administration
- Examination and minor surgery support
- Medical terminology
- HIPAA Compliance
- Patient Scheduling
Certification
- Montgomery college -Medical Assistance Graduated
- Certified Medical Assistant - NHA
- Certified medical administrative assistance -NHA
- Certified medication Technician
- CPR
Administrative Skill
- Medical billing and coding
- MS office, Excel, Word
- Appointment Scheduling
- Patient record maintenance
- File organization
Additional Capabilities
- Familiar with medical Terminology
- Knowledge of medical ethics and confidentiality
- Also fluent in English, Amharic and Tigrigna
Patient Care Knowledge
- Room Preparation and Equipment Sterilization
- Record manages and update patient information
- Patient Education and Answering question
- Documented symptoms and medical history
- Answering Telephone
- Collect Patient demographic and insurance data and enter into system
- Patient procedures and examination
- Clean and sanitize tools and equipment
- Performing venipuncture
- Checking vital signs
- Other duties assigned by supervisor
- Perform EKG
- Perform spirometry and nebulizer
- Stress test
Timeline
Medical Assistant
Doctors' Office
06.2021 - Current
Customer Service
Beauty Pro
01.2019 - 09.2023
Customer Service
Dunkin Donuts
01.2017 - 01.2020
Medical Assistant
Montgomery College, S
Bachelor of Science - Nursing
Sheba University College
Similar Profiles
Hiranya SinghHiranya Singh
Shadowing Participant at Ahab Gabriel Doctors OfficeShadowing Participant at Ahab Gabriel Doctors Office
Nerria ndaikezaNerria ndaikeza
Kaplan Barron Pediactrics at Doctors Office & Urgent Medical CareKaplan Barron Pediactrics at Doctors Office & Urgent Medical Care
Angelica FernandezAngelica Fernandez
Receptionist at Doctors OfficeReceptionist at Doctors Office
Mohammed E. MusaMohammed E. Musa
Medical Assistant at Global Vitality ClinicMedical Assistant at Global Vitality Clinic
Feruz ZeyineFeruz Zeyine
Power Platform Developer at First Citizens BankPower Platform Developer at First Citizens Bank