Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mulusew Tezazu

Summary

Dedicated and efficient professional with extensive experience in hospitality. Experienced with maintaining high standards of cleanliness and organization in guest rooms. Excelled in enhancing guest satisfaction through meticulous room maintenance and effective communication. Skilled in cleaning techniques and time management, consistently delivering quality service. Demonstrated ability to work collaboratively, improving team efficiency and reducing waste.


Overview

24
24
years of professional experience

Work History

Kitchen Assistant

New York New York Pizza
06.2021 - 03.2024
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Ensured proper storage of ingredients to maintain freshness and reduce waste.

Porter

Circus Circus Hotel & Resort
02.2018 - 11.2019
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.

Housekeeping Room Attendant

Circus Circus Hotel & Resort
01.2015 - 02.2018
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all surfaces, wiped down cabinets, and swept and mopped floors

Housekeeping Room Attendant

Planet Hollywood Resort & Casino
03.2009 - 10.2014
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all surfaces, wiped down cabinets, and swept and mopped floors

Housekeeping Room Attendant

Hilton Hotels International
01.2000 - 07.2007
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all surfaces, wiped down cabinets, and swept and mopped floors
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Education

High School Diploma -

Medhanialem High School
Addis Ababa, Ethiopia

Skills

  • Customer service
  • Time management
  • Waste disposal
  • Chemical handling
  • Cleaning bathrooms
  • Vacuuming and sweeping
  • Dusting/polishing furniture
  • Mopping floors
  • Cleaning techniques
  • Stain removal

Languages

Amharic
Native or Bilingual

Timeline

Kitchen Assistant

New York New York Pizza
06.2021 - 03.2024

Porter

Circus Circus Hotel & Resort
02.2018 - 11.2019

Housekeeping Room Attendant

Circus Circus Hotel & Resort
01.2015 - 02.2018

Housekeeping Room Attendant

Planet Hollywood Resort & Casino
03.2009 - 10.2014

Housekeeping Room Attendant

Hilton Hotels International
01.2000 - 07.2007

High School Diploma -

Medhanialem High School

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Mulusew Tezazu