Mumtaz Yousuff
Blue Bell,PA
Summary
Highly skilled server/barista experienced in providing exceptional customer service for over 20 years. Works well with teams and provides support for other coworkers. Experienced in providing timely service with enthusiasm. Looking to help build a strong team and increase sales.
Overview
10
10
years of professional experience
Work History
Server
Arpeggio BYOB
Spring House, PA
07.2022 - Current
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Worked to provide exceptional service to large parties (20-50+)
Server/Lead Barista
Abyss Coffee
Ambler, PA
10.2020 - 10.2021
- Provided exceptional and timely service to high volume of daily customers.
- Provided customers with product details such as coffee blend or preparation descriptions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with patrons to ensure satisfaction and solve any problems they may have.
- Operated POS terminals to input orders, split bills, calculate totals and sell merchandise.
- Familiar with cafe equipment
Server/Barista
Bluestone Coffee Company
Montclair, NJ
03.2014 - 10.2020
- Prepared drinks according to standard recipes.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Skills
- Cleanliness standards
- Memory retention
- Tableside Etiquette
- Keeping calm in times of stress
- Safe Food Handling
- Food Running
- Supply Restocking
- Table Setting
- Beverage Preparation
- Effective customer upselling
- Strong Work Ethic
- High-volume dining
Timeline
Server
Arpeggio BYOB
07.2022 - Current
Server/Lead Barista
Abyss Coffee
10.2020 - 10.2021
Server/Barista
Bluestone Coffee Company
03.2014 - 10.2020
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