Muna Abu Zahra
Harrisonburg,VA
Summary
Dedicated and enthusiastic professional with a strong science background and proven organizational skills. Eager to expand skills and add value to a dynamic team. Passionate about personal and professional growth, and making a meaningful impact in the field. Ready to tackle new challenges and drive success in a collaborative environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality Assurance Associate Specialist
Merck
Elkton
03.2023 - Current
- Supported continuous improvement efforts by actively participating in process reviews and suggesting data-driven recommendations for enhancement.
- Assessed quality of finished products with careful inspections.
- Maintained neat, tidy work environment in Type facility.
- Assisted with independent internal and external audits.
- Participated in cross-functional meetings to ensure alignment between quality assurance objectives and overall company goals, fostering a collaborative working environment.
- Collaborated with team members to develop robust test plans, ensuring comprehensive coverage of all critical features.
- Maintained up-to-date knowledge on industry best practices, incorporating relevant techniques into daily tasks for optimal results.
- Reported problems and concerns to management.
- Followed all company policies and procedures to deliver quality work.
Lab System Management Technician
University of Virginia
Charlottesville, VA
03.2021 - 06.2022
- Enters written and receives electronic orders for laboratory requests into laboratory computer system
- Ensures all specimens received meet specimen acceptance criteria
- Operates pneumatic tube system (PTS)
- Investigates, documents and resolves problems or complaints
- Processes laboratory specimens
- Serves as trainer and role model for new Specimen Management Technicians and healthcare professional students
- Demonstrates knowledge of quality safety and compliance programs
- Performs area-specific support activities
Medical Assisting/ Optometric Tech
MyEyeDr.
Charlottesville, VA
08.2020 - 03.2021
- Taking patient history, preliminary screening including color vision, stereo, visual acuities, retinal photography, automated visual fields, tonometry, subjective refraction and basic slit lamp
- Assist the Optometrist with all related functional duties to ensure efficiency
Patient Care Associates
Bon Secours St. Francis Medical Center
VA
05.2019 - 08.2020
- Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties
- Acts as liaison between patient and nurse to report changes or concerns to nurse
- Provides high level customer service to all patients, patient's family, visitors and all employee
- Provides accurate, precise, timely documentation when applicable for patient care
- Uses professional, verbal and written communication skills at all times
Attendant Care Worker
Social Security System
Harrisonburg, VA
06.2019 - 11.2019
- Work home care environment and assisting individuals with daily activities such as using the bathroom, preparing or eating meals, executing hygiene and grooming habits, taking medication, bathing, and completing housework, and other chores.
Front Desk Associate
Hampton Inn by Hilton
Harrisonburg, VA
05.2014 - 01.2019
- Provide assistance to the guests of a hotel throughout all the stages of their stay
- Their responsibilities include performing check-in, assigning rooms, helping guests complete registration cards, handling reservations and collaborating with hotel staff.
Assistant Health Services Work
Eastern Mennonite University
Harrisonburg, VA
01.2013 - 01.2014
- In clinical area of health services, providing inventory, cleaning and stocking exam rooms, updating health blog, assisting with stall stories, and other duties as needed
- Also assist with duties up front at the welcome desk.
Education
Bachelor of Science - Biology, Minor in Chemistry
Virginia Commonwealth University
Richmond, VA2019
Associate of Science - undefined
Blue ridge Community College
Weyers Cave, VA2017
Skills
- Bilingual in English and Arabic
- Communication and organizational skills
- Knowledge of basic essential Laboratory Skills
- Recording and analyzing data
- Demonstrating procedures
- Microsoft Office: Word, Excel, Prezi, BLAST, and PowerPoint
- Planning and research skills
- Self-Motivated
- Software Proficiency
Certification
- CPR AED-2021
- Fundamental of Laboratory Safety- 2019
- Hazardous Waste Management in Laboratories-2019
volunteering
MAPS (Minority of pre-Health Students) Community Services- Richmond, Virginia
U2O (United to Heal) non-profit humanitarian aid organization- Richmond, VA
Red Cross at VCU –Richmond, VA
MCV Hospital (College Student Volunteer Program)- Richmond, VA
COVID Vaccination Clinic- Charlottesville, VA
Timeline
Quality Assurance Associate Specialist
Merck
03.2023 - Current
Lab System Management Technician
University of Virginia
03.2021 - 06.2022
Medical Assisting/ Optometric Tech
MyEyeDr.
08.2020 - 03.2021
Attendant Care Worker
Social Security System
06.2019 - 11.2019
Patient Care Associates
Bon Secours St. Francis Medical Center
05.2019 - 08.2020
Front Desk Associate
Hampton Inn by Hilton
05.2014 - 01.2019
Assistant Health Services Work
Eastern Mennonite University
01.2013 - 01.2014
Associate of Science - undefined
Blue ridge Community College
Bachelor of Science - Biology, Minor in Chemistry
Virginia Commonwealth University