Muna Aljada
South San Francisco,CA
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
10
10
years of professional experience
Work History
Office Manager
St. George Orthodox Cathedral
03.2023 - Current
- Manage and respond to emails coming into several organizational accounts; respond to phone calls and follow up on voicemails
- Schedule appointments
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
Assistant Manager
Sprouts Farmers Market Inc.
04.2018 - 03.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Office Administrator
Arab Bank
04.2014 - 02.2018
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Education
Associate of Arts - Communication Studies
Skyline College
San Bruno, CA06.2026
Skills
Excellent in English and Arabic writing and reading
Experience with a variety of office technology
Great skills in Computer programs like: Microsoft office, Excel sheets, Mailchimp
Excellent in communications
Timeline
Office Manager
St. George Orthodox Cathedral
03.2023 - Current
Assistant Manager
Sprouts Farmers Market Inc.
04.2018 - 03.2023
Office Administrator
Arab Bank
04.2014 - 02.2018
Associate of Arts - Communication Studies
Skyline College
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