Overview
Work History
Summary
Education
Skills
Work Availability
Work Preference
Timeline
Munaf A Bhaiji

Munaf A Bhaiji

Glenview,IL

Overview

22
22
years of professional experience
4
4
years of post-secondary education

Work History

Senior Program Specialist-Graduate Admissions/Enrollments/student recruitment

Keypath Education
11.2016 - 07.2025
  • Communicated very effectively with prospective students through phone calls, emails or text messages regarding the University partners and programs
  • Successfully Interviewed and advised students using consultative process in order to determine individual educational goals, provided individualized guidance related to available educational programs, and assist with financial aid questions and concerns
  • Successfully built and fostered positive relationships with students and various departments within the school which included financial aid, PLA, and the office of the Registrar
  • Directly managed a variety of administrative and operational tasks with a focus on increasing productivity and efficiency - consistently overachieved key quantitative matrix
  • Supported students successfully through the admissions and registration process
  • Effectively communicated industry trends, program nuances and factors, student feedback in internal cross functional meetings and to the marketing team
  • Actively took part in internal and external team/departmental meetings
  • Developed successful and keen ability to audit the database regularly to make sure that the student statuses align with their situation and progress, ensure all leads are being followed up and are tracked accordingly
  • Successfully surpassed set enrollment and start goals while ensuring all standard operating procedures, federal regulations, and school guidelines were adhered to - Consistently achieved above 100% of set enrollment and start budget.

National Admissions Advisor(representative)

Colorado Technical University
08.2013 - 11.2016
  • Directly managed a variety of administrative and operational tasks with a focus on increasing productivity and efficiency
  • Interviewed prospective students to decide individual educational goals, offered individualized guidance related to available educational programs, and helped with financial aid questions/concerns
  • Fostered positive relationships with students and various departments within the school which included financial aid, PLA, and the office of the Registrar
  • Successfully surpassed set enrollment goals while ensuring all standard operating procedures, federal regulations, and school guidelines are adhered to

Field Sales and marketing representative/Specialist Supervisor

Market star/ HTC
10.2012 - 10.2013
  • Coordinated several sales and business development operations which included managing key client accounts and increasing client retention levels
  • Supervised a team of 6 individuals which required providing individualized feedback and coaching in addition to implementing sales training
  • Monitored merchandising and inventory levels on behalf of clients, identified SKUs within stores, and successfully handled complex inventory issues
  • Built positive relationships with over 70 retail stores which included providing training, increasing brand awareness, and increasing sales

Owner/Operations Manager

Wireless Park
01.2008 - 01.2012
  • Owned and managed a successful organization which needed overseeing business development tasks in addition to strategy development, inventory management, and financial operations
  • Designed and implemented unique marketing strategies which resulted in securing relationships with 15 wholesales accounts within 1 year.

Store Sales Manager

Select Comfort, LTD
01.2007 - 01.2008
  • Managed day-to-day operations and sales functions with a concentration on increasing revenue and organizational brand awareness
  • Trained and developed staff members on both customer service and sales acumen, reviewed/analyzed financial metrics, and sourced potential clients within the community
  • Played a lead role in the completion of a 3-day event which educated community members on organizational products and other health related benefits
  • Increased sales from $30 thousand to $90 thousand within 6 months

Retail Store Manager

US Cellular
01.2004 - 01.2006
  • Facilitated daily-to-day organization within a fast-paced retail store which included training/coaching 5 staff members on sales and customer service best practices
  • Designed a unique grassroots marketing campaign which resulted in increasing traffic flow to the store, designed promotional activities in conjunctions within community businesses, and reached up to 120 new activations per month

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Education

MBA - Marketing

Colorado Technical University, Colorado Springs
01.2015 - 08.2016

Bachelor of Arts - Economics

Birmingham City University, Birmingham, UK
09.1990 - 06.1993

Skills

Written communication

Teamwork and collaboration

Performance monitoring

Communication

Goal setting

Strategic planning

Performance metrics

Work Planning and Prioritization

Adaptability and flexibility

Problem-solving abilities

Adaptability

Vendor management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsTeam Building / Company RetreatsPaid time offPaid sick leaveWork from home optionHealthcare benefits401k matchStock Options / Equity / Profit Sharing4-day work weekCareer advancement

Timeline

Senior Program Specialist-Graduate Admissions/Enrollments/student recruitment - Keypath Education
11.2016 - 07.2025
Colorado Technical University - MBA, Marketing
01.2015 - 08.2016
National Admissions Advisor(representative) - Colorado Technical University
08.2013 - 11.2016
Field Sales and marketing representative/Specialist Supervisor - Market star/ HTC
10.2012 - 10.2013
Owner/Operations Manager - Wireless Park
01.2008 - 01.2012
Store Sales Manager - Select Comfort, LTD
01.2007 - 01.2008
Retail Store Manager - US Cellular
01.2004 - 01.2006
Birmingham City University - Bachelor of Arts, Economics
09.1990 - 06.1993

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