Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Munagat Al Salman

Antioch,TN

Summary

Driven Merchandising Manager with 3+ years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers.

Overview

4
4
years of professional experience

Work History

Omni Nashville Hotel

Retail Sales Clerk
08.2022 - Current
  • Developed and maintained positive relationships with guests for satisfaction.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Implemented marketing and promotional initiatives to increase occupancy.

Assistant Merchandise Manager

Newslink Associates
05.2021 - 08.2022
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Arranged consistent shelves, bins and racks at three locations by following established planograms.
  • Oversaw inventory counts each 15 minutes to maintain stock records and account for shrinkage.
  • Executed in-season pricing strategies, promotions and markdowns to reach financial targets.
  • Created sales cycle plan to develop and service accounts through product marketing, prospecting, promotion and merchandising for proper product visibility.
  • Assessed areas of service concern and developed improvement plans.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.

Sales Associate

Big Lots Stores, Inc.
07.2019 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved perfect attendance and on-time record.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Educated associates on market trends and stayed up-to-date on forecasts.

Education

Associate of Applied Science -

Nashville State Community College
Nashville, TN

Skills

  • Operational Efficiency
  • Store Management
  • Reading Comprehension
  • Employee Performance Evaluations
  • Retail Inventory Management
  • Customer Loyalty
  • Stock Organization
  • Pricing Updates
  • Staff Assignments
  • Team Meetings
  • Customer Satisfaction
  • Team Collaboration

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Omni Nashville Hotel

Retail Sales Clerk
08.2022 - Current

Assistant Merchandise Manager

Newslink Associates
05.2021 - 08.2022

Sales Associate

Big Lots Stores, Inc.
07.2019 - 03.2020

Associate of Applied Science -

Nashville State Community College

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Munagat Al Salman