Munazza
Bridgeport,CT
Summary
Adaptable to any kind of working environment, strong desire to learn and adopt new strategies and wish to shoulder the responsibility with sincerity, diligence and in respect of growth of the Organization. Committed to driving organizational success, I bring a strategic mindset and a passion for achieving excellence.
Overview
3
3
years of professional experience
Work History
Graduate Assistant for Administrative IT
Sacred Heart University
12.2022 - 12.2023
- Serving as first line of response for Administrative IT, manage tickets for support, assist system analysts with operational tasks, maintain documentation, assist with development of training materials
- Manage requests received in the Third-Party Access and resources for employees, vendors, and volunteers.
- Manage requests for assistance for the Administrative IT team members in Footprints, the IT department service management tool, and Admin IT email Inbox.
- Submit requests for Budget Inquiry Access, which provides access to financial information as approved by supervisor and Business Office.
Account Strategist, Google Ads Account Manager
Regalix PVT LTD
06.2021 - 08.2022
- Experience of Consulting customers on a call and make sure they have a good customer service experience
- Deal with different clients from different business every day
- Hands-on knowledge on Google Ads solutions and resources.
- Deliver quarterly business growth and product growth targets.
- Pitch and consult customers proactively to support quarterly digital marketing strategies, targeting and budgets.
- Drive business growth by delivering customer sales experience to achieve business and marketing objectives.
- Knowledge of online marketing strategy and tactics. Experience in managing digital advertising campaigns with a focus on performance marketing.
Education
Masters - Business Analytics
Sacred Heart University
12.2023
Bachelor's degree - Business and Commerce
Osmania University
06.2021
Skills
- Interact daily with Advertisers/ Owners of SMBs (Small and Medium Size Business) to help succeed in their Business through Consultation Assist SMB Advertisers with setup and optimization of their Ad campaigns as per best practices for high ROI/ROAS (Return on investment/Return on Ad Spend) Drive innovative ideas/initiatives to drive client's digital growth and brand awareness Collaborate with Specialists and Product team members on troubleshooting customer inquiries Developed deep understanding of Google Ads solutions ie AdWords, Google Analytics, Google Merchant Center and other associated products like Tag Manager, to offer troubleshooting and up-selling support while exceeding Key Performance Indicators Developed data-driven analysis and insights to improve campaigns' effectiveness and impact Developed deep knowledge of Google products across Search, Display, and YouTube, with hands on experience with advanced optimization techniques, industry trends, best practices for AdWords Campaign build and optimization I believe I am strong, effective, and engaging written and interpersonal communication skills; ability to organize, prioritize and manage tasks, capability to work well both independently and collaboratively, propensity to learn new technology quickly and apply working knowledge
Leadership Experience
Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality and work well with the team.
Timeline
Graduate Assistant for Administrative IT
Sacred Heart University
12.2022 - 12.2023
Account Strategist, Google Ads Account Manager
Regalix PVT LTD
06.2021 - 08.2022
Masters - Business Analytics
Sacred Heart University
Bachelor's degree - Business and Commerce
Osmania University
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