MUNEERA UNNISA
Schaumburg,IL
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
Store Manager
Patel Brothers
Schaumburg , IL
2016.01 - Current
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Simplified diction making with detailed report for executive team.
- Develop Strategies and plans for new product development.
- Eliminated resource west through monitoring improve controls.
- keep paper work updated with internal standard and legal requirement.
- Address business risk through assessments mitigation strategies.
- Met customer demands by tracking market changes and revising strategies accordingly.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Strong attention to detail and analytical skills.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Bachelor of Science - Computer Engineering Technology
JNTUH
HYDERABAD INDIA2015-08
Skills
- POS Systems
- Budget Administration
- Operations Management
- Shift Scheduling
- Competitor Monitoring
- Report Generation
- Store Merchandising
- Project Management
- Operational budgeting
- Team Development
- Loss Prevention
- Outstanding communication skills
- Relationship building and management
- Order Management
- Recruiting and Hiring
- Loss Prevention Procedures
- Sales Analysis
- Leading Staff Meetings
- MS Office skills
- JAVA Developer
- CSS, HTML
- IT Technical Support
- Risk Management
Accomplishments
- Best Manger Award and great leadership Award.
Timeline
Store Manager
Patel Brothers
2016.01 - Current
Bachelor of Science - Computer Engineering Technology
JNTUH
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