Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
As a Sales Representative Team Leader at Adidas. I am responsible for leading and managing a high-performing team of sales representatives to achieve and exceed sales targets. I play a crucial role in developing and implementing strategic sales plans, coaching and mentoring team members, and fostering a collaborative and results-driven team.
As a Sales Associate at Apple, I was the first point of contact for our customers, providing excellent service and assistance throughout their shopping experience. my responsibilities include understanding customer needs, showcasing product features, and closing sales to meet individual and team targets. This role required a proactive and friendly approach, excellent communication skills, and a passion for delivering an exceptional customer experience.
I played a vital role in maintaining accurate and up-to-date records within our systems. My primary responsibilities will include entering data from various sources into our databases, verifying the accuracy of information, and ensuring data integrity. This role required a high level of attention to detail, speed, and the ability to work with minimal errors.