Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Languages
Timeline
Open To Work
Hi, I’m

Cammeron (Cam) Munger

Patient Focused Healthcare Administrative Professional.
Port Orchard,WA
Cammeron (Cam) Munger

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemoteHybrid
Location: Port Orchard, WA, USBremerton, WAGig Harbor, WASilverdale, WAPoulsbo, WA
Open to relocation: No

Salary Range

$19/hr - $25/hr

Important To Me

Healthcare benefitsCompany Culture

Summary

Dedicated healthcare professional with 5+ years as a receptionist in diverse clinical settings, including ER, Primary Care, and Medical Records. Expertise in patient care, hospice and health records management, serving as the first point of contact to enhance patient experiences. Strong verbal and written communication with a focus on understanding and detail, committed to supporting healthcare teams and physicians.

Overview

1

BLS, CPR/AED & First Aid for Adults, Children & Infants 2026

1

WA State Food Handlers Permit 2026

1

Microsoft Windows Excel Certification 2017

1

WA State Drivers License

2
years of post-secondary education
13
years of professional experience

Work History

The Seed PNW (A Concious Community)
Shelton, WA

Volunteer
03.2026 - Current

Job overview

  • Supported engaging, fun, and smooth-running events by helping with organization and planning. Used strong interpersonal communication skills to convey information to others. Maintained clean, neat, and operational facilities to serve program needs. Assisted with special events and programs.

Common Spirit Health
Kitsap County

Hospice & Pallative Care Volunteer
03.2026 - Current

Job overview

  • Provided companionship and emotional support to patients and families in hospice care. Assisted nursing staff with daily tasks and patient comfort needs. Observed patient conditions and reported changes to healthcare professionals promptly. Helped with meal delivery, feeding and clean-up. Communicated effectively with team members to ensure coordinated care delivery.

Peninsula Community Health Services (PCHS)
Bremerton

Health Information Technologist (HIT) Volunteer
11.2025 - Current

Job overview

  • Responded to inquiries regarding patient data and documentation procedures. Updated patient information promptly to reflect changes in medical status. Collaborated with physicians, nurses, and other healthcare professionals to ensure accuracy of documentation in medical records. Maintained accuracy and integrity of patient health information by ensuring records were complete, accurate, and appropriately stored. Reconciled discrepancies between paper-based records and digital versions stored electronically. Scanned documents into EHRs for storage purposes while verifying accuracy of all entered data. Reviewed and processed requests for release of confidential patient information.

Willamette Dental Group
Tacoma, WA

Patient Care Advocate (Tacoma Specialty Clinic)
08.2021 - 01.2022

Job overview

  • Greeted and assisted patients with check-in procedures. Reviewed each step of patient care and made proactive adjustments to avert issues. Facilitated communication between patients and various departments and staff. Processed payments using cash and credit cards, maintaining accurate records of transactions. Verified patient insurance eligibility and entered patient information into system. Answered incoming calls, scheduled appointments and filed medical records.

Virginia Mason Fransician Health (VMFH)
Gig Harbor, WA

ER Hospitality Specialist (Saint Anthony Hospital)
01.2021 - 04.2021

Job overview

  • Responded proactively and positively to rapid change. Developed and executed strategies to improve customer experience in hospitality settings. Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly. Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services. Developed highly empathetic client relationships and earned reputation for exceeding service standard goals. Planned, organized and managed events, following client specifications to enhance satisfaction. Prepared and presented management with detailed reports on customer satisfaction and hospitality services to aid in decision making.

Swedish Hospital (First Hill)
Seattle, WA

Patient Care Coordinator (Cardiology/Nuclear Med)
12.2017 - 04.2018

Job overview

  • Answered incoming calls, scheduled appointments and filed medical records. Processed payments using cash and credit cards, maintaining accurate records of transactions. Applied administrative knowledge and courtesy to explain procedures and services to patients. Followed document protocols to safeguard confidentiality of patient records. Offered simple, clear explanations to help clients and families understand hospital policies and procedures. Resolved customer complaints using established follow-up procedures. Recommended service improvements to minimize recurring patient issues and complaints. Greeted and assisted patients with check-in procedures.

Seattle Children's Hospital
Seattle, WA

Medical Records Assistant II (Admin. Office)
02.2017 - 06.2017

Job overview

  • Maintained patient confidence by keeping patient records information confidential. Posted medical records promptly upon accurate assembly and analysis. Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations. Maintained patient records systems by archiving, scaning and indexing important documents and files. Reviewed charts and flagged incomplete or inaccurate information. Uploaded physician progress notes, history, and physicals into electronic medical records. Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.

Quartet Health Inc.
Seattle, WA

Launch Operations Coordinator (Seattle Market)
10.2016 - 02.2017

Job overview

  • Implemented business strategies, increasing revenue, and effectively targeting new markets. Identified and qualified customer needs and negotiated and closed profitable projects with high success rate. Reduced operational risks while organizing data to forecast performance trends. Tracked trends and suggested enhancements to both challenge and refine company's product offerings. Provided direction and guidance to internal teams in order to achieve targets. Implemented troubleshooting, root cause analysis and issue resolution. Trained and guided team members to maintain high productivity and performance metrics. Assisted in recruiting, hiring and training of team members. Collaborated with area managers to evaluate needs and optimize operational plans.

Vera Whole Health
Seattle, WA

Patient Services Rep. (at The Gates Foundation HQ)
03.2015 - 11.2016

Job overview

  • Assisted patients checking in and checking out of the clinic. Used NextGen to schedule appointments. Filed and maintained patient records in accordance with HIPAA regulations. Handled customer service inquiries in person, via telephone and through email. Processed payments using cash and credit cards, maintaining accurate records of transactions. Followed document protocols to safeguard confidentiality of patient records. Trained new staff on filing, phone etiquette and other office duties. Entered patient demographic and insurance data into electronic medical record system. Verified insurance eligibility and coverage for patients. Assisted patients in filling out check-in and payment paperwork. Responded to inquiries by directing calls to appropriate personnel. Provided excellent customer service to patients and medical staff. Managed patient registration process, confirming data accuracy and completeness.

Alere Wellbeing (Now Optum)
Seattle, WA

Registration Intake Specialist
11.2013 - 04.2014

Job overview

  • Assisted in conducting needs assessments to identify key areas of service needs. Facilitated communication between clients and other service providers. Monitored progress towards service plan goals. Developed and maintained accurate records of programs and services. Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures. Enhanced office productivity by handling high volume of callers per day. Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.

Providence Health & Services
Renton, WA

Project Coordinator III (Epic EMR Rollout)
02.2013 - 06.2013

Job overview

  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts. Assisted with onboarding newly hired staff members and coached on task prioritization. Kept corporate and client information confidential, adhering to data safety measures. Responded to requests for information on materials to inquiring parties. Liaised between departments to facilitate communication and keep appropriate parties updated on project developments. Analyzed project performance data to identify areas of improvement. Tracked project and team member performance closely to quickly intervene in mistakes or delays. Monitored project progress, identified risks and took corrective action as needed.

Education

Institute For Healthcare Improvement (IHI) Open School
Online

No Degree from Extracurricular Study: Patient Relations, Safety, And Patient Care.
11.2024 - Current

University Overview

DeVry University
Bellevue, WA

No Degree from Bachelors of Science in Healthcare Administration (Minor: Informatics)
07.2013 - 08.2014

University Overview

South Kitsap High School
Port Orchard

High School Diploma
05-2011

University Overview

  • Academic Achievements and Honors: Lions Club Award Winner (2009-2010); Relevant Coursework and Training Programs: Advanced Placement Photography, Photoshop CS5, Website & Graphic Design Class, Yearbook Club, Gay Straight Alliance Club.
  • 2.6 GPA

Skills

  • Patient care
  • Health records management
  • Community outreach
  • Problem resolution
  • Administrative support
  • Data entry
  • Document management
  • Telephone and email etiquette
  • Answering phones
  • Public speaking
  • Disability awareness
  • Project oversight

Certification

BLS, CPR/AED for Adults, Children and Infants; WA State Food Handlers Permit; WA State Drivers License; Excel Certification.

Affiliations

Affiliations
Seattle Pride Parade Volunteer Team Captain, 2010; San Diego Pride Parade Volunteer EMT, 2018; Abraham's House Charity Volunteer, (Previously); Commonspirit Health Hospice Volunteer, (Ongoing); Virginia Mason Seattle Benaroya Research Institute's Immune Mediated Diseases Lifetime Repository Study Participant.

Accomplishments

Accomplishments
Lions Club Youth of The Year Award, 2009. Awarded for the most volunteer community service hours performed of any high schooler in a school of over 1,200 students.

Languages

English
Native
Native
American Sign Language
Intermediate (B1)
B1
CSS/HTML
Upper Intermediate (B2)
B2

Timeline

Volunteer
The Seed PNW (A Concious Community)
03.2026 - Current
Hospice & Pallative Care Volunteer
Common Spirit Health
03.2026 - Current
Health Information Technologist (HIT) Volunteer
Peninsula Community Health Services (PCHS)
11.2025 - Current
Institute For Healthcare Improvement (IHI) Open School
No Degree from Extracurricular Study: Patient Relations, Safety, And Patient Care.
11.2024 - Current
Patient Care Advocate (Tacoma Specialty Clinic)
Willamette Dental Group
08.2021 - 01.2022
ER Hospitality Specialist (Saint Anthony Hospital)
Virginia Mason Fransician Health (VMFH)
01.2021 - 04.2021
Patient Care Coordinator (Cardiology/Nuclear Med)
Swedish Hospital (First Hill)
12.2017 - 04.2018
Medical Records Assistant II (Admin. Office)
Seattle Children's Hospital
02.2017 - 06.2017
Launch Operations Coordinator (Seattle Market)
Quartet Health Inc.
10.2016 - 02.2017
Patient Services Rep. (at The Gates Foundation HQ)
Vera Whole Health
03.2015 - 11.2016
Registration Intake Specialist
Alere Wellbeing (Now Optum)
11.2013 - 04.2014
DeVry University
No Degree from Bachelors of Science in Healthcare Administration (Minor: Informatics)
07.2013 - 08.2014
Project Coordinator III (Epic EMR Rollout)
Providence Health & Services
02.2013 - 06.2013
South Kitsap High School
High School Diploma

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Cammeron (Cam) MungerPatient Focused Healthcare Administrative Professional.