Munir Huda
Suwanee,GA
Summary
Small Business Owner with 2 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
3
3
years of professional experience
Work History
Business Owner
Royal Novelty Inc
Suwanee, GA
03.2022 - Current
- Oversaw daily operations of the business and provided guidance when needed.
- Set pricing structures according to market analytics and emerging trends.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Determined pricing for products or services based on costs and competition.
- Managed inventory levels to meet customer demand while minimizing costs.
Senior Executive Customer Service
FREIGHT SYSTEMS CO.LTD
Dubai, U.A.E
02.2024 - 10.2024
- Handling key customers and ensure all requirements from them are being met
- Act as an interface between the front-end sales team and the Customer
- Assist the sales team in approaching prospective clients and generate client’s customer business by doing background work on client information
- Manage and support the entire process for sales from prospecting to close in cooperation with the internal teams
- Handle customer complaints according agreed service level as per the ISO standards and offer clients appropriate service and solution to minimize the impact of non-quality
- Provide information to customers in a proactive manner in order to meet their information needs.
Assistant Manager Agency & Business Development (Groupage)
FREIGHT WORKS
Dubai, U.A.E
02.2024 - 09.2024
- Head of LCL consolidation
- Perform quantitative and qualitative traffic analysis covering market trends, market characteristics, trade statistics, carrier preference, density analysis and competitors activities
- Effectively communicate, review and evaluate with overseas offices through regular meetings and manage the quality standards
- Drive improvements in margin management practices to support countries in achieving targets whilst managing trade lanes
- Business development of the Ocean & Air product including pricing procedures and guidelines
- Travel overseas and solicit strategic sales activities & agency agreements
- Effectively communicate, review and evaluate with overseas offices through regular meetings and manage the quality standards, service & pricing
- Report and update the business/development status of designated responsibilities
- Weekly & monthly management reports that communicate key successes / challenges to senior management team and broader business.
Customer Service Agent
SNTTA/LIBERTY FREIGHT LOGISTICS
Dubai, U.A.E
04.2024 - 02.2024
- Handling Sea Export Operation
- Sea-Air shipments follow up with origin office, liners & with operation department
- Customs Documentation
- Coordinating with Shipping Lines, negotiating rates, sailing etc
- Follow up with CFS & Warehouse for stuffing & destuffing
- Handling day-to-day operations
- Air Freight, Sea freight, bookings & follow ups.
Business Development Executive
FREIGHT SYSTEMS CO.LTD
Dubai, U.A.E
10.2024 - 01.2024
- Identifying; developing potential clients in the targeted markets/ industries
- Develop & implement the business plan & achieve targeted profitability
- Contributing to developing & improving process for sales
- Anticipating potential problems and suggesting solutions for the same and implementing them
- Implementing changes which significantly improve the company's business, products & organization
- Devising and implementing strategies to manage receivables as per company's credit norms
- Maintaining cordial relations with customers to sustain the profitability of the business
- Timely replies to emails from customers/ Agents/Branches
- Build Business relations with Prospects & Existing customers by regular client visits
- Follow-up on Quotations and obtain customer feedback
- Perform regular market surveys and gauge the market pulse and keep abreast with the moves of the Competition
- Collect regular feedback from Customers to gauge Customer delight and effect improvement wherever necessary.
Sales Manager
Servotech Shipping & Logistics LLC
Dubai, U.A.E
02.2105 - 03.2019
- Research, analyze and identify business prospects through daily cold calling, web research and networking for new business opportunities
- Sell services to customers both local and out of state whereby business travel will be necessary
- Establish and cultivate business relationships and set up face-to-face visitation with new potential customers and maintain relationships with current customers
- Prepare and submit Request for Quotations (RFQ) on all sales leads inclusive of overseas offices communications
- Document all sales activity in the Customer Relationship Management (CRM) software including recording all target accounts information and target account opportunities
- Complete monthly sales reports including applicable advance sales commissions
- Completing all regional reporting requirements, meetings and conference calls as required
- Provide support in Request for Quotation (RFQ) completion and pricing for overseas requests
- Receive, provide and issue client quote requests.
Development Manager (NVOCC/Groupage)
AMI Middle East LLC
Dubai, U.A.E
10.2024 - 02.2015
- Managing, Identifying & Creating business opportunities from the existing and new clients\agents for Sea, Air Imports & Exports
- Maintain excellent relationship with the customer or specified customer group in order to safeguard optimal contribution to the commercial results
- Develop and train all Ocean team regarding LCL operation and service
- Retention and penetration of designated accounts, as well as be able to foresee respective customer’s potential & seasonal opportunities in order to solicit new business covering all lane segments of key accounts
- Support Other Sales & Marketing Initiatives by ensuring pipeline at all levels of sales cycle
- Manage and support the entire process for sales from prospecting to close in cooperation with the internal teams
- Develop strong alliances with all subcontractors/co loader involved in LCL movements
- Work under Quality and Compliance parameters of company.
Education
Bachelor of Accountancy - Economics
Osmania University
04-1998
Skills
- Business Development
- Strategic Planning
- Sales Oversight
- Customer Service
- Work Planning and Prioritization
- Customer Relations
- Business Marketing
- Sales Strategics
- Sales Development
- Sales Planning
- Negotiation
- Attention to Detail
- Public Speaking
Personal Information
- Date of Birth: 04/06/76
- Nationality: Indian
- Marital Status: Married
Languages
English, Hindi, Gujarati
Hobbies and Interests
Sports, Music, Globe trotting
Languages
English
Professional
References
References available upon request.
Timeline
Sales Manager
Servotech Shipping & Logistics LLC
02.2105 - 03.2019
Development Manager (NVOCC/Groupage)
AMI Middle East LLC
10.2024 - 02.2015
Business Development Executive
FREIGHT SYSTEMS CO.LTD
10.2024 - 01.2024
Customer Service Agent
SNTTA/LIBERTY FREIGHT LOGISTICS
04.2024 - 02.2024
Assistant Manager Agency & Business Development (Groupage)
FREIGHT WORKS
02.2024 - 09.2024
Senior Executive Customer Service
FREIGHT SYSTEMS CO.LTD
02.2024 - 10.2024
Business Owner
Royal Novelty Inc
03.2022 - Current
Bachelor of Accountancy - Economics
Osmania University
Similar Profiles
Fathimath ShifanaFathimath Shifana
Supervisor at Novelty Printers & Publishers Pvt Ltd.Supervisor at Novelty Printers & Publishers Pvt Ltd.
AUGUSTINE NOBLE CUDJOEAUGUSTINE NOBLE CUDJOE
MD/OWNER at Novelty Media ltdMD/OWNER at Novelty Media ltd
Jamie MartinezJamie Martinez
Retail Sales Associate at Novelty ShopRetail Sales Associate at Novelty Shop
Ashley RogersAshley Rogers
Director of Specialized Programs at New Day ABADirector of Specialized Programs at New Day ABA
Amrutha TatiparthiAmrutha Tatiparthi
Competitor at Future Business Leaders of America, FBLACompetitor at Future Business Leaders of America, FBLA