Performed venipuncture and other blood collection procedures according to established standards.
Maintained a clean, safe, and organized work environment.
Provided excellent customer service while interacting with patients.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Identified patients using proper procedures prior to specimen collection.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
Youth Direct Support Professional
SERCC
Rochester, Minnesota
03.2023 - Current
Mentor and oversee the everyday activities of the client
Plan and participate in client activities
Providing guidance, assistance, and direction to clients
Do daily tasks such as cleaning, organizing, and disinfecting common areas
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Responded quickly to meet clients' needs and resolve problems
Worked with coworkers to complete tasks.
Housing Advocate
Catholic Charities
Rochester, MN
03.2021 - 03.2023
Provided emotional support and guidance to clients in crisis situations related to housing issues
Maintained accurate records of client interactions, including progress reports and detailed notes on housing assistance activities
Attended group meetings to provide information on agency services, requirements, and procedures
Assessed clients' cognitive abilities and physical and emotional needs to determine appropriate interventions
Acquainted them with consequences of delinquent acts.
Patient Care Assistant
Robland Home Healthcare
Rochester, MN
05.2017 - 12.2022
Provided compassionate and attentive patient care, including assisting with activities of daily living such as bathing, dressing, grooming, and toileting
Provided assistance in maintaining a clean environment for all areas of the facility
Maintained accurate documentation of patient care activities according to departmental policies and procedures
Assisted with patient transfers to and from wheelchairs, beds, and exam tables
Administered medications accurately, efficiently, and in accordance with established protocols
Assisted patients with eating, bathing, and grooming, supporting activities of daily living
Monitored patient condition and reported changes to the nursing staff.
Direct Support Professional
Fourth Avenue Homes, Inc
Rochester, MN
12.2019 - 03.2021
Prepared meals and medication for clients
Performed daily chores
Accompanied clients to doctor appointments
Organized activities for clients such as movie nights and crafts.
Education
HIGH SCHOOL DIPLOMA -
Mays High School
06.2017
Skills
Household Management
Economic Studies
Community Outreach Programs
Trauma-Informed Care
Household Tasks
Counseling Services
Mental Health Crisis Response
Venipuncture Expertise
Personal Information
Title: Youth Support Professional
Certification
certificate of completion ( phlebotomy assistant training )
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