Summary
Overview
Work History
Education
Skills
Positioning Statement
References
Timeline
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MUNIRA PERRY

Sapulpa,OK

Summary

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Overview

12
12
years of professional experience

Work History

Teller / Switchboard Operator

American Heritage Bank
08.2022 - 08.2023
  • Customer Service
  • Answering and forwarding phone calls
  • Money handling and Transactions.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained friendly and professional customer interactions.

Office Manager / Park and Event Manager

COOL BREEZE RV CINEMA & RESORT
04.2018 - 10.2020
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Creating business letters and records, maintained impeccable office organization
  • Handled scheduling and managed allocation of resources and calendars
  • Trained and mentored administrative staff members
  • Monitored payments due and contacted clients with past due payments
  • Supervised company transitions, system conversions and office moves.

Stay At Home Mom

Stay At Home Mom
05.2012 - 04.2018

Receptionist / Restaurant Shift Manager

Denny's Restaurant
07.2011 - 05.2012
  • Worked with management team to improve workflows
  • Created and implemented administrative processes and procedures to prioritize tasks
  • Oversaw customer service and satisfaction initiatives
  • Trained employees on best practices and protocols
  • Managing teams to maintain optimal productivity
  • Assisted in helping with office tasks during busy periods and staff absences
  • Recruited and hired talented team members, boosting department skills and expertise
  • Worked successfully with diverse group of coworkers to accomplish goals.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Education

Triad Aviation Academy Flight Attendant Preparation Program - Flight Attendant

Triad Aviation Academy
Greensboro, NC
03.2023

Pharmacy Technician - Pharmacy Technology

Blinn College, Bryan Campus
12.2006

High School Diploma -

Raana Liaquat Ali Khan, HOME ECONOMICS
Karachi, Pakistan
05.2000

Associate of Arts -

Aga Khan School Garden
Karachi, Pakistan
05.1997

Skills

  • Experienced with MS Office, Excel, Power Point and Java
  • Customer Relationship Building
  • Working with different personality
  • Cash Drawer Balancing
  • Trilingual in English & Urdu & Punjabi

Positioning Statement

Energetic, well-organized professional seeking career as a Flight Attendant. I posses strong leadership and planning abilities. I'm motivated to foster operational success. I have a excellent exemplary team building and customer service skills. Trilingual in English and Urdu and Punjabi.

References

References Provided Upon Request.

Timeline

Teller / Switchboard Operator

American Heritage Bank
08.2022 - 08.2023

Office Manager / Park and Event Manager

COOL BREEZE RV CINEMA & RESORT
04.2018 - 10.2020

Stay At Home Mom

Stay At Home Mom
05.2012 - 04.2018

Receptionist / Restaurant Shift Manager

Denny's Restaurant
07.2011 - 05.2012

Triad Aviation Academy Flight Attendant Preparation Program - Flight Attendant

Triad Aviation Academy

Pharmacy Technician - Pharmacy Technology

Blinn College, Bryan Campus

High School Diploma -

Raana Liaquat Ali Khan, HOME ECONOMICS

Associate of Arts -

Aga Khan School Garden
MUNIRA PERRY