Muniram Singh
ozone park,NY
Summary
Responsible for managing the day-to-day operation of the Branch, as well as setting customer service standards and launching initiatives to hit sales targets. Leading and motivating staff in everything from stock replenishment, customer service, driving sales and doing everything possible to move the company forward.
Reliable and hardworking construction worker with experience in framing, demolition, drywall, site cleanup and general maintenance. Skilled in using hand and power tools, maintaining safe job sites and supporting project completion efficiently. Known for strong work ethic, teamwork and the ability to follow instruction to meet deadlines.
Overview
31
31
years of professional experience
Work History
Maintenance, Renovations and Remodel Contractor
GP Properties Management
01.2018 - Current
- Focuses on upgrading and redesigning apartments, such as kitchen and bathroom remodels, flooring installation, well and ceiling work, layout changes and modernizing finishes to improve appearance and value.
- Handles ongoing, upkeep and repairs of properties, including plumbing, electrical fixes, painting and cleaning, and general preventative maintainence to keep buildings safe and functional.
- Assisted in coordinating maintenance schedules to minimize disruption for tenants.
- Responded promptly to service requests, enhancing tenant satisfaction and retention.
Branch Manager
BANKS DIH LTD
07.2007 - 06.2017
- Developed and implemented strategic plans to enhance customer service and satisfaction.
- Managed staff performance through training, mentoring, and regular evaluations.
- Oversaw daily financial transactions, ensuring accuracy and efficiency in processing.
- Analyzed branch performance metrics to identify areas for improvement and growth.
- Cultivated relationships with clients to promote retention and expand service offerings.
- Coordinated marketing initiatives to increase brand visibility within the community.
- Maximizing sales through effective merchandizing and marketing.
- Monitoring product availability levels and replenish stocks to ensure 100% availability at all time.
- Actively monitoring competitor activities
- Getting feedback and capture data from customers.
- Developing business links within the local community
- Proposing and implementing promotions and special offers.
- Responding to customer complains, needs, requests and comments- always putting customers first.
- Ability to organize and prioritize workload withing the branch.
- Putting customers at the heart of all decisions.
- Ability to respond quickly to emergencies.
- Able to improvise with new ideas.
Internal Auditor
BANKS DIH LTD
06.2004 - 06.2007
- Conducted risk assessments to identify control weaknesses within financial processes.
- Evaluated compliance with internal policies and regulatory requirements across departments.
- Collaborated with cross-functional teams to implement corrective actions for audit findings.
- Identified fraud, errors and inefficiencies.
- Verified asset protection and data accuracy.
Senior Audit Clerk
GUYANA STORES LTD
06.2001 - 07.2003
- Collaborated with team members to streamline audit procedures and workflows.
- Review controls and ensure compliance.
- Monitor internal controls
- Ensure policies and regulatory compliance.
- Identify risk and discrepancies
Stock Audit Clerk
A.GAFOOR & SONS LTD
11.1994 - 12.1999
- Verify inventory counts.
- Track stock discrepancies.
- Inspect stock accuracy.
- Support inventory Audits.
Education
Diploma - Accounting
Proffessional Accounting Technician Collage
Guyana01.2002
Leonora Secondary School
01.1994
Cornelia Ida Primary School
01.1989
Skills
- Excellent time management skills
- Excellent work ethic
- Branch operations management
- Customer service
- Customer relationships
- Perform general building maintenance
- Execute construction work such as framing structures, dry wall, demolition, carpentry, site cleanup etc
- Install fixtures, cabinets and hardware during renovation projects
- Responds to maintenance request and resolve issues efficiently
Hobbies and Interests
Travelling, meeting people, Cricket etc.
References
- Gideon Platt, GP Properties Management LLC. 1578 3rd Avenue, Suite 314, New York NY 10128, 646-688-2394
- Mauricio Perez, GP Properties Management LLC. 1578 3rd Avenue, Suite 314, New York NY 10128, 917-930-9554
- Brandon Valentin, GP Properties Management LLC. 1578 3rd Avenue, Suite 314, New York NY 10128, 646-744-7823
- Brian, Choo Hen, Sales Executive, 691-0684, BANKS DIH LTD, Thirst Park, Ruimveldt, Georgetown, BANKS BEER
- Devanand, Ramdatt, Regional Chairman, 771 4232, Anna Regina, Essequibo Coast, Region 2
Qualifications
C.X.C Grade- 1994
- Principles of Accounts 1
- Principles of Business 3
- Mathematics 2
- Office Procedure 3
- English 4
Certified Accounting Technician (C.A.T)- 2003
- A1 Transaction Accounting Pass
- A2 Office Procedure Pass
- B1 Maintaining Financial Record Pass
- B2 Cost Accounting Pass
- B3 Information Technology Pass
- C1 Drafting Financial Statement Pass
- C2 Information for Management Pass
Timeline
Maintenance, Renovations and Remodel Contractor
GP Properties Management
01.2018 - Current
Branch Manager
BANKS DIH LTD
07.2007 - 06.2017
Internal Auditor
BANKS DIH LTD
06.2004 - 06.2007
Senior Audit Clerk
GUYANA STORES LTD
06.2001 - 07.2003
Stock Audit Clerk
A.GAFOOR & SONS LTD
11.1994 - 12.1999
Diploma - Accounting
Proffessional Accounting Technician Collage
Leonora Secondary School
Cornelia Ida Primary School