Cynthia Muniz

Oversight of annual $2.4 million Graduate Medical Education operating budget with a 19% favorable EBDITA year over year. Development and implementation of 1500+ paid Faculty contracts, management of 20+ residency/fellowship programs with approximately 450 learners, and management of multi faceted projects; to include, buildout of simulation labs and required resident lounges, sleep rooms and work areas with establishment of indicators for monitoring and evaluating quality, continuous improvement, as well as learner satisfaction.

• Established performance goals for department and provided methods for reaching milestones.
• Collaborate with key health care professionals towards identification of opportunities for improvement, trend analysis, education, and development of actions plans to meet organizational goals.
• Demonstrate proficient leadership skills to motivate employees and build competent teams.
• Establish and execute objectives and annual goals to meet Health Plan initiatives.
• Foster teamwork and collaboration to ensure the sharing of information and best practices across the corporate structure.
• Manage successfully in a matrix model business environment which includes collaboration with HR, IT, Finance, Underwriting, Legal, Compliance/Risk Management, and Shared Services such as the Physician Services Group.
• In collaboration with Designated Institutional Officer, maintain ACGME accreditation without citations as well as aggressive resolution of citations as they occur.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.

Leader in development of physician portfolio and affiliation strategies for 11 HCA facilities and Graduate Medical Education locations across South Florida, supporting approximately 400 employed and managed providers.

• Fiscal responsibility for employed Physician Portfolio including physician contract deliverables (review timeliness, ROI, etc.).
• Strategic planning/Contract negotiations with providers.
• Contributor of analysis of physician and physician practice divestiture.
• Collaboration with outside valuation firms and application of FMV results.
• Application of required legal, contractual, and fair market value compliance on all deals.
• Primary point person for collaboration and communication with Physicians.
• Ensured the integrity and high quality of deliverables utilizing LEAN methodology.
• Collaboration with Finance Team to ensure fiscal responsibility and long-term sustainability for the organization.

Supported Corporate Development team with large, complex multi-million dollar acquisitions, physician practice start ups, and divestitures across a large geographic area. Provided practice management consulting with emphasis on operational, quality, compliance, human resources, IT&S, etc., . Provided medical practice assessments, evaluation of practice financial data and culture assessments

• Created and organized departmental resources that supported the corporate strategic plan.
• Assisted in corporate selective contracting for services provided outside of HMO.
• Developed comprehensive transition plans, outlining roles, responsibilities, timelines, and milestones for successful implementation.
• Monitored contract administration of external services.
• Maintained detailed documentation of all transition-related activities for future reference and knowledge transfer purposes.
• Reduced downtime during organizational changes by efficiently coordinating cross-functional teams and resources.
• Fostered a positive work environment by addressing employee concerns promptly and proactively managing resistance to change.
• Provided regular status updates to senior leadership, highlighting progress, challenges, and key accomplishments during the transition period.

Oversight of Market compliance and integrity in accordance with corporate policy.

• Reported compliance matters and assist gathering facts on such matters.
• Assisted in ensuring coordination with other company departments including legal, internal audit, security, human resources, and information technologies to ensure effective implementation of the compliance and integrity program.
• Ensured appropriate standards, practices, and internal controls, including a code of conduct, are adopted, published and explained to those affected.
• Upheld effective system for communicating the compliance and integrity program’s standards and guidance in the compliance risk areas, including training and other communications media.
  

Directed all clinical services for multi-specialty trauma services within the framework of the established philosophy and objectives of the corporation. Presented monthly operating review of new patient consults, payer mix, referral sources and collaborated with primary care service line on patient retention.

• Collaborating with Managed Care team on negotiation of contracts for funding sources from private insurers, Medicare, and Medicaid.
• Responsible for the design, coordination, and implementation of referral tracking mechanisms.
• Formal liaison with the corporate office, medical staff, funding sources and management staff for strategic planning.
• Analyzed and evaluated services rendered to improve quality of care and utilization of staff and services.
• Targeted new community practitioners to grow geographic reach and increase clinical volumes.
• Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
• Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.

Operational oversight over large territory encompassing 300+ employed physicians.

• Coordinated practice start-ups and worked with recruitment teams on Physician candidate selection.
• Applied Human Resources guidelines in staff hiring, development and disciplinary actions.
• Implemented and upheld quality, compliance, and regulatory policies in accordance to organizational guidelines.
• Developed Market budgets, financial planning and financial reporting.
• Developed budgets, financial planning and financial reporting for Market to Corporate Leadership.