Muntadar Allami

• Direct a team of 12 sales professionals, implementing targeted training that boosted team sales by 30% and improved closing rates by 25%.

• Design and execute innovative sales strategies, increasing monthly revenue by $150,000 and surpassing dealership KPIs.

• Maintain a 97% customer satisfaction score by resolving escalations swiftly and fostering a customer-first culture.

• Optimize sales workflows using VinSolutions, reducing transaction times by 22% while ensuring compliance with financing and regulatory standards.

• Mentor associates on advanced upselling techniques, driving a 35% increase in high-margin accessory and warranty sales.

• Achieved #1 sales ranking among 25 consultants, closing 220+ preowned vehicles in one year, exceeding targets by 45%.

• Cultivated a 92% customer retention rate through personalized follow-ups and tailored vehicle recommendations.

• Leveraged DealerTrack and CRM platforms to convert 40% more leads, streamlining pipeline management and follow-up processes.

• Demonstrated deep expertise in preowned inventory, aligning customer needs with vehicle features to secure high-value deals.

• Earned “Sales Consultant of the Month” for 12 consecutive months, recognized for top-tier performance and customer feedback.