MUNTASIR KADER
Pomona,CA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Product Manager
Nordstrom
03.2021 - Current
- Owned and delivered a $8 million customer order management system for Nordstrom, achieving a 35% annual reduction in product delivery costs. This system integrated seamlessly with the central inventory transaction platform, ensuring real-time order fulfillment and accurate stock levels.
- Lead product inception for ledger system from 0 to 1 to support new initiative of Nordstrom marketplace allowing 3rd party vendor. Ability to handle transactions of 25K daily and $500 million of product movement.
- Led the design and implementation of a streamlined application for product movement that draws data directly from the central inventory transaction platform. This ensured consistent and accurate inventory information across all channels (stores & online), improving efficiency and reducing fulfillment errors saving $4.7 million labor cost
- Spearheaded efforts to maintain the central inventory transaction platform as the single source of truth for all inventory data. Implemented robust data quality checks and validation processes to guarantee data integrity and accuracy across the entire supply chain.
- Managed end-to-end program deliverables for cross-functional teams via project planning, resource management, establish relationships across teams & milestone tracking. To identify communications gaps and escalation management to proactively drive results across the programs
- Utilized strong analytical skills to modernized Nordstrom inventory movement process by deprecating multiple one off applications into a central tool raising efficiency by 50% & reducing annual support cost by $125K
- Managed detail-oriented complex products & technical implementations to provide recommendations to the executive leadership team based on technical risks & challenges discussed with engineering teams
- Migrated legacy inventory systems to the central inventory transaction platform, consolidating data into a single source of truth.This increased overall data visibility and streamlined operations across the supply chain.
- Leveraged team building exercises to promote collaboration with Engineering & product partners to develop project plans and ensure product roadmap, milestones, impact, and scope are properly defined and tracked.
Technical Product Manager
LegalConnect
04.2019 - 02.2021
- Utilized project management skills by partnering with business stakeholders, product and engineering to design business technology & drive LegalConnect's largest APIs eFiling integration representing 25% top-line revenue growth. Resulting in increase revenue of $2 million YOY
- Lead agile development & innovation of LegalConnect's SaaS operation portal to increase customer support capacity by 2X for team of 30. Allowing team to have agility in decision-making to manage 1100 service calls daily & reducing call support time by 40%
- Developed Product and Tech OKRs via splunk integration and helped engineering teams to track metrics vital for incident response . Resulting in 70% Product and Tech OKRs being reached quarterly aiding with vendor relationships
- Developed and governed KPIs by leveraging splunk to provide visibility to senior leadership including Vice Presidents, Senior Directors and Business stakeholders.
- Resulting in quicker business and engineering to alignment on product gaps and strategy
- Collaborated with engineering teams throughout development process to to leverage data science and analyze data, provide technical expertise, & coordinate insights to ensure finished products align with product vision
- Lead delivery of major technical initiatives across 3 product portfolios that eliminated technical debts by 40 % and reduced support workload by 50%
- Identified end user pain points & aligned with business objectives to define meaningful KPI's. Resulting in clear translation of product roadmap and release milestones
- Utilized product management experience by leveraging Jira Portfolio to create & iteratively update project tracking, milestones, risk for teams and stakeholders to easily self-serve information for API Integration program
Software Development Engineer in Test
LA Fitness International
07.2016 - 03.2019
- Lead the creation of company's first automated testing solution for web & mobile application to ensure product quality & requirements. Resulting in 1000+ automated test case repository to encompass functional, regression & unit test cases.
- Developed internal automation testing guidelines across developers & partner teams to eliminate gaps in testing and increase test coverage by 60%. Resulting in increased thoroughness & reduction of production support incidents by 50% quarterly.
- Managed team of 4 QA members, guiding members on requirement analysis, test case development & execution& execution. Achieving reliable reduction in testing SLA by 2 days per sprint. In addition, collaborated with infrastructure engineering to bring engineering teams closer to CI/CD model.
- Led coordination with product & business stakeholders on requirement analysis to ensure proper test case development around business workflows . Resulting in 80% reductions of functional bugs across all application platforms
Software Development Engineer in Test
IHerb Inc.
07.2013 - 08.2016
- Accountable for developing internal testing framework for shared services to perform unit, integration, regression, and functional test cases for ecommerce iHerb.com & WMS (Warehouse Management System) system to achieve 87% automated test coverage resulting in reduction of production incidents by 30%
- Increased testing efficiency by leveraging critical thinking to identify testing gaps within 2000+ test case repository via unit & integration testing to increase team delivery velocity resulting in 50% reduction in testing time, saving 80 testing hours in quarterly cycle
- Collaborated with developers & product partners to identify and resolve key defects in WMS system reducing warehouse shipping cost 150K annually
Education
Post Graduate Program - Artificial Intelligence For Leaders
University of Texas At Austin
Austin, TX01.2024
Master of Science - Management Information Systems
California State University
Fullerton, CA05.2019
Bachelor of Arts - Anthropology
University of California
Irvine, CA06.2015
Skills
- SQL, HTML, CSS, C#
- Applications/Tools: TFS (Microsoft Team Foundation Software), Entity Framework, UX, application services, Enterprise software ,MicroService architecture, WMS (Warehouse Management System), Backend services, REST APIs, Selenium, Splunk, Swagger, Atlassian suite
- Database & Servers: SQL Server 2016, AWS, Redis Caching
- Project Management Tools: Jira, Confluence, Atlassian suite
- Cloud infrastructure : AWS SQS, Lambda, Cloud Watch, S3, Route53, Kafka
- Process: Agile & waterfall methodologies, Peer programming, CD/CI, Scrum, Kanban, A/B testing, Scaled agile framework, SDLC
- Program Management : Defining business cases, Dependency & Risk Management , Manage release & Project Schedules, Stakeholder Management, Project prioritization , Resource allocation, Business Communication, Project management ,Continuous Process Improvements, lead communications
Certification
Certified SAFe®5 Product Owner/Product Manager
Timeline
Product Manager
Nordstrom
03.2021 - Current
Technical Product Manager
LegalConnect
04.2019 - 02.2021
Software Development Engineer in Test
LA Fitness International
07.2016 - 03.2019
Software Development Engineer in Test
IHerb Inc.
07.2013 - 08.2016
Post Graduate Program - Artificial Intelligence For Leaders
University of Texas At Austin
Master of Science - Management Information Systems
California State University
Bachelor of Arts - Anthropology
University of California