To obtain a challenging position that will enable me to use my strong negotiation and organizational skills, background, and ability to work well with people.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Broker / Loan Coordinator
Anew Group, Inc.
08.2011 - Current
Negotiates favorable contract terms for clients by effectively leverage market knowledge and strong communication skills
Markets listing for sellers by putting houses on MLS, posting on websites and newspaper advertisements
Educates and enhance client satisfaction on real estate market trends and tailoring to their individual needs and preferences
Streamline the transaction process for clients with efficient coordination of home inspections, appraisals, and closing activities
Boosts referral business by establishing a strong network of professional contacts
Generates new leads through strategic prospecting efforts, including cold calling, door knocking, mailers and community events
Loan Officer
Greenlight Financial
03.2013 - 07.2013
Negotiated terms and conditions of loans with applicants
Obtained and analyzed pertinent financial and credit analysis
Originated loans to meet Fannie Mae/Freddie Mac, FHA guidelines
Managed a minimum of 30 diverse portfolio of loans while maintaining strong relationships with borrowers
Educated to clients on various loan options, guided them towards informed decisions that fit their financial goals
Meticulously reviewed client documentation to ensure accuracy and completeness prior to submission for underwriting approval
Improved loan processing efficiency by streamlining application procedures and documentation requirements to loan processors and underwriters
Jr. Loan Officer / Customer Service Representative
New American Funding
11.2012 - 03.2013
Approved loans within specified limits through DU, LP or manual underwriting (FHA/VA)
Rejected loans and explain deficiencies to borrowers
Informed borrowers to obtain information for loan applications and answers questions about loan process
Analyzed borrower's financial status, credit, and property evaluations to determine feasibility of granting loans
Explained to borrowers different types of loans and credit options that are available
Performed daily outbound calls from 100-150 as well as taking incoming internet and live leads
Knowledge of FHA, VA, Conventional loan guidelines.
Operation Manager
Kitchen Depot, Inc.
02.2007 - 05.2011
Supervised office and warehouse employees, with training of new hires
Generated sales from customers and builders
Performed quality control on inventory and cabinets
Ordered containers from manufacturers
Handled incoming and outgoing phone calls from customers
Negotiated high-value contract with builders to secure profitable partnerships for the company
Managed projects across departments to ensure timely completion within budget constraints
Oversaw financial management of the company, including budgeting, forecasting and analysis, ensuring fiscal responsibility and profitability.
Education
Accounting -
Cosumnes River College / Sac City College
Sacramento, CA
01.2001
High School Diploma -
Hiram Johnson High School
Sacramento, CA
06.1993
Skills
Over 20 years experience in customer service relations
Proficient in Encompass, Bankerview, Microsoft Word, Excel, Powerpoint, Outlook, Calyx Point, Quickbooks
Excellent written and verbal communication skills with an eye for detail
Bilingual (fluent in Cantonese)
Certification
CA Department of Real Estate Broker license
DOC license and NMLS license (AZ, CA, CT, FL, IL, MA, MD, NV, TX, VA, NJ, NY, CO)
Community Coordinator | Case Manager | Data Coach at Life Anew Restorative JusticeCommunity Coordinator | Case Manager | Data Coach at Life Anew Restorative Justice