Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Muoi (Carina) Tu

Sacramento,CA

Summary

To obtain a challenging position that will enable me to use my strong negotiation and organizational skills, background, and ability to work well with people.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Broker / Loan Coordinator

Anew Group, Inc.
08.2011 - Current
  • Negotiates favorable contract terms for clients by effectively leverage market knowledge and strong communication skills
  • Markets listing for sellers by putting houses on MLS, posting on websites and newspaper advertisements
  • Educates and enhance client satisfaction on real estate market trends and tailoring to their individual needs and preferences
  • Streamline the transaction process for clients with efficient coordination of home inspections, appraisals, and closing activities
  • Boosts referral business by establishing a strong network of professional contacts
  • Generates new leads through strategic prospecting efforts, including cold calling, door knocking, mailers and community events

Loan Officer

Greenlight Financial
03.2013 - 07.2013
  • Negotiated terms and conditions of loans with applicants
  • Obtained and analyzed pertinent financial and credit analysis
  • Originated loans to meet Fannie Mae/Freddie Mac, FHA guidelines
  • Managed a minimum of 30 diverse portfolio of loans while maintaining strong relationships with borrowers
  • Educated to clients on various loan options, guided them towards informed decisions that fit their financial goals
  • Meticulously reviewed client documentation to ensure accuracy and completeness prior to submission for underwriting approval
  • Improved loan processing efficiency by streamlining application procedures and documentation requirements to loan processors and underwriters

Jr. Loan Officer / Customer Service Representative

New American Funding
11.2012 - 03.2013
  • Approved loans within specified limits through DU, LP or manual underwriting (FHA/VA)
  • Rejected loans and explain deficiencies to borrowers
  • Informed borrowers to obtain information for loan applications and answers questions about loan process
  • Analyzed borrower's financial status, credit, and property evaluations to determine feasibility of granting loans
  • Explained to borrowers different types of loans and credit options that are available
  • Performed daily outbound calls from 100-150 as well as taking incoming internet and live leads
  • Knowledge of FHA, VA, Conventional loan guidelines.

Operation Manager

Kitchen Depot, Inc.
02.2007 - 05.2011
  • Supervised office and warehouse employees, with training of new hires
  • Generated sales from customers and builders
  • Performed quality control on inventory and cabinets
  • Ordered containers from manufacturers
  • Handled incoming and outgoing phone calls from customers
  • Negotiated high-value contract with builders to secure profitable partnerships for the company
  • Managed projects across departments to ensure timely completion within budget constraints
  • Oversaw financial management of the company, including budgeting, forecasting and analysis, ensuring fiscal responsibility and profitability.

Education

Accounting -

Cosumnes River College / Sac City College
Sacramento, CA
01.2001

High School Diploma -

Hiram Johnson High School
Sacramento, CA
06.1993

Skills

  • Over 20 years experience in customer service relations
  • Proficient in Encompass, Bankerview, Microsoft Word, Excel, Powerpoint, Outlook, Calyx Point, Quickbooks
  • Excellent written and verbal communication skills with an eye for detail
  • Bilingual (fluent in Cantonese)

Certification

  • CA Department of Real Estate Broker license
  • DOC license and NMLS license (AZ, CA, CT, FL, IL, MA, MD, NV, TX, VA, NJ, NY, CO)
  • Certified Distressed Property Expert, REO Certified

Timeline

Loan Officer

Greenlight Financial
03.2013 - 07.2013

Jr. Loan Officer / Customer Service Representative

New American Funding
11.2012 - 03.2013

Broker / Loan Coordinator

Anew Group, Inc.
08.2011 - Current

Operation Manager

Kitchen Depot, Inc.
02.2007 - 05.2011

Accounting -

Cosumnes River College / Sac City College

High School Diploma -

Hiram Johnson High School
Muoi (Carina) Tu