Ferdosi Ahmed
Plano,TX
Summary
Dynamic professional with a proven track record at Samsung, adept in complex problem-solving and merchandise display. Demonstrates exceptional customer service and a positive attitude, contributing to significant project milestones. Skilled in fostering customer relationships and ensuring a well-stocked sales floor, consistently exceeding performance expectations.
Overview
8
8
years of professional experience
Work History
Stocker
Burlington Coat Factory
08.2023 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Interacted with guests in friendly and knowledgeable way.
- Answered customer questions and provided detailed product information.
- Greeted store customers and discussed needs.
Sales Floor Associate
Ross
07.2021 - 08.2023
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Stocker
Fiesta Mart LLC
01.2017 - 08.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Line Assembler
Samsung
07.2016 - 12.2016
- Assembled components with minimal supervision, exceeding expected project milestones.
- Assisted quality assurance by inspecting items and removing defective parts.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Practiced standard operating procedures for consistent production results.
Education
Associate of Arts - History
Sylhet College
03-1992
Skills
- Willing to learn
- Positive attitude
- Product organization
- Merchandise display
- Customer service
- Friendly and personable
- Punctual and reliable
- Complex Problem-solving
- Customer relationships
- Supply restocking
Languages
Bengali
Native or Bilingual
Arabic
Limited Working
Spanish
Professional Working
Hindi
Professional Working
Urdu
Professional Working
Timeline
Stocker
Burlington Coat Factory
08.2023 - Current
Sales Floor Associate
Ross
07.2021 - 08.2023
Stocker
Fiesta Mart LLC
01.2017 - 08.2022
Line Assembler
Samsung
07.2016 - 12.2016
Associate of Arts - History
Sylhet College
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