Murali Krishnamurthy
Paramus,NJ
Summary
- 25+ years in Software project management, workforce management, operations across E-Business, E-Enabling, Client Server Applications, Engineering, Industrial Automation, Controls solutions & Telecommunications.
- Extensive experience in Work Force, Project, Program, Operations, Migration and People management;
- Designed, developed & managed solutions, products and projects for telecom, steel, petrochemicals and industrial automation verticals;
- Designed, lead and successfully transitioned(migrated) applications from customer/s and other vendors while improving efficiency and productivity;
- Developed and mentored talent across verticals
- Experience in design, development, deployment and management of technology, content, people and process architecture;
- Lead resourcing and capacity teams to improve efficiency, designed processes and tools for resourcing operations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
WFM Leader – Americas
IBM
08.2019 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on [Product or Service] and assigned duties.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
WFM Leader – NA R&CM Projects
IBM
12.2016 - 08.2019
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Oversaw day-to-day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
- Developed effective improvement plans in alignment with goals and specifications.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Assisted with new hire processing and existing training programs.
CA Leader – ADI, IX&M & Testing
IBM
01.2015 - 11.2016
Lead PSP – FSS, TAC
IBM
07.2014 - 12.2015
Global PE/DPE – Frontier/Citizens
IBM
05.2011 - 12.2014
DPE – AT&T
IBM
05.2008 - 05.2011
Relationship Manager : AT&T
IBM
05.2005 - 05.2008
Sr. Delivery/Migration Manager : AT&T
IBM
06.2004 - 05.2005
Delivery Manager – AT&T
IBM
12.2002 - 06.2004
Software Project Manager & Architect
Kshema Technologies Ltd.
05.2001 - 11.2002
- Company Overview: India
- Responsible for winning business > 4.5M USD;
- Chief architect & customer engagement manager;
- Handled teams of size 5 to 50+;
- Managed and architected product for client
- (Configuration management and analysis software)
- Engaged on numerous assignments with Kshema both on-site and off-shore in the areas of E-enabling, Product development etc.;
- Lead all aspects of business development such as mining existing accounts, bringing in prospects, placing people at Customer place, etc;
- Managed and supported development of .NET competency center in Kshema
- Architected one of the first products using .NET
- Effectively implemented ISO-9001-2000 & SEI CMM Level-5 standards in all projects executed and One of the assesses for ISO-9001-2000 & SEI CMM Level 5 assessment;
- India
- Major contributions in winning of 400+ FTE deal
- Design & Development of one of the first .Net based product within budget and timelines
Sr. Sw Engineer
Selectica (I) Pvt Ltd.
08.2000 - 04.2001
- Company Overview: India
- Designed and developed applications related to Internet Selling Systems, creating E-Enabling and E-Business Solutions;
- Development of e-configurators for telecom and automotive customers and internal management systems;
- India
- Major achievements : Design and development of first e-configurator for telecom
Sr Engineer
Tata Honeywell Ltd.
02.1998 - 08.2000
- Company Overview: India
- Designed and developed applications and systems for Honeywell INC, North America for their projects using Honeywell TDC3000 platform along with field instruments and development of new Applications using Visual Basic, ASP, Oracle, Access and SQL server;
- End to end project implementation from instrumentation engineering, commission of automation systems & design and development of management reports using Honeywell Uniformance, Oracle, VB scripts, Visual Basic, WinRunner, SQL Server;
- Developed solutions for Indian as well as US based customers from India, Middle East and USA
- India
- Major achievements : Development of the Data to AutoCAD tool as a stretch assignment resulting in savings as well as reusable tool for future projects
- End to End support in automating Texas based Gas cracker from design, instrumentation, DCS software and interface to SAP
Education
Bachelor of Engineering - Electronics & Communication
University of Mysore
Shimoga, India06.1993
Skills
- Work force management
- People management
- Project & program management
- P&L management
- Business development & Client management
- Relationship management
- Capacity & fulfillment management
- Tools development
- Strategic planning & Relationship building
- Team building & Motivating teams
- Recruitment and hiring
- Financial acumen
- Talent development
- Cross-functional collaboration
- Analytical thinking
Accomplishments
- Built team from scratch, defined new set of processes & management system for effective deployment of global talent
- Lead team that rebuilt workforce management team for Americas.
Certification
PMP
Multiple IBM Award
Best of IBM, Team of the year & other awards
Languages
English
Full Professional
kannada
Full Professional
Hindi
Professional Working
Timeline
WFM Leader – Americas
IBM
08.2019 - Current
WFM Leader – NA R&CM Projects
IBM
12.2016 - 08.2019
CA Leader – ADI, IX&M & Testing
IBM
01.2015 - 11.2016
Lead PSP – FSS, TAC
IBM
07.2014 - 12.2015
Global PE/DPE – Frontier/Citizens
IBM
05.2011 - 12.2014
DPE – AT&T
IBM
05.2008 - 05.2011
Relationship Manager : AT&T
IBM
05.2005 - 05.2008
Sr. Delivery/Migration Manager : AT&T
IBM
06.2004 - 05.2005
Delivery Manager – AT&T
IBM
12.2002 - 06.2004
Software Project Manager & Architect
Kshema Technologies Ltd.
05.2001 - 11.2002
Sr. Sw Engineer
Selectica (I) Pvt Ltd.
08.2000 - 04.2001
Sr Engineer
Tata Honeywell Ltd.
02.1998 - 08.2000
Bachelor of Engineering - Electronics & Communication
University of Mysore
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