Mur Andi Nugroho
Newport News,VA
Summary
Well-rounded candidate with a passion for providing exceptional customer service and food preparation. Possesses strong organizational and time management skills, and a thorough understanding of all food and beverage menus. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sushi Chef
Hayashi Sushi & Grill
01.2024 - Current
- Prepared high-quality seafood, rice and ingredients for sushi.
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
- Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
- Maintained well-organized mise en place to keep work consistent.
- Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
- Supported front-of-house staff during busy periods by efficiently executing orders according to guest specifications.
- Placed orders to restock items before supplies ran out.
- Increased restaurant efficiency by training and mentoring junior chefs in proper sushi preparation techniques.
- Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
- Supervised and enhanced work of 4-person team producing more than 180 plates per day.
Kitchen Chef
Tokyo Thai Sushi and Hibachi
01.2022 - Current
- Assisted with staff recruitment and training for kitchen stations and supporting roles
- Demonstrated ability to manage a kitchen staff of up to 10 people, ensuring efficient and quality food production
- Ensured compliance with health regulations regarding storage temperatures, labeling and portion control
- Coordinated kitchen workflows, fostering swift service and high-quality food preparation
- Collaborated with front-of-house staff to provide exceptional customer service experience.
Head Waiter
Plataran Indonesia
10.2020 - 10.2022
- Resolved customer complaints in a professional manner while preserving the reputation of the restaurant
- Informed customers of daily specials
- Created a welcoming environment by greeting guests upon arrival and providing excellent service throughout the meal experience
- Assisted with training new wait staff members to ensure proper procedures were followed at all time
- Offered appetizers and desserts to upsell guests and increase revenue
- Checked on guests to verify satisfaction with each course.
Senior Waiter
Royal Carribean International
07.2019 - 12.2019
- Memorized frequent customer preferences to build relationships and loyalty
- Maintained up-to-date knowledge of menu items, daily specials, and promotions
- Monitored inventory levels of supplies such as napkins, silverware, glassware
- Cleaned tables and booths at end of dining service to prepare for next meal seating.
Restaurant Server
Marriott International
02.2014 - 03.2019
- Monitored and maintained food and beverage inventory levels
- Memorized frequent customer preferences to build relationships and loyalty
- Encouraged fellow employees to maintain high standards of customer service excellence
- Delivered or refilled beverages, checking identification prior to serving alcohol
- Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning dishes and silverware.
Education
GED -
International Business Management Institute
Germany01.2023
Wiyasa
Magelang, Jawa Tengah03.2004
Skills
- Customer service
- Restaurant experience
- Computer literacy
- Time management
- Food service
- Physical examinations
- Guest services
- Safe food Handling
- Wine Pairing
- Food Preparation Experience
- Food Production Experience
- Fish preparation
- Inventory Management
- Knife Skills
- Food Safety
- Nigiri making
- Sashimi slicing
- Japanese Cuisine Knowledge
- Safety Precautions
- Sushi Rice Preparation
- Company standards knowledge
- Menu development
- Portion and cost control
Certification
- Wset (Wine And Spirit Education) Level 1-2
- TUV Nord FOOD and HYIGENE
References
- Mr.Amin, Tokyo Hibachi, Sushi And Thai, Owner, (304) 917-3612, tokyothaisushi@gmail.com
- Mr.Dario Bounavoglia, Le Royal Meridian (Marriott Int), Director Of Food And Beverage, (971)503 426 589, Dario.bounavoglia@lemeridien.com
- Mr.Mahmoud Abdel Hussein, Marriott International, Director Of Food And Beverage, (971)507 032 736, mahmoudabdel.hussein@luxurvcollection.com
- Mr.Pedro Soares, Rennesaince Hotel (Marriott Int), General Manager, (971)588 938 358, Pedro.soares@renhotels.com
- Mr.Benny Novianto, Plataran Indonesia, Food And Beverage Manager, (62)822 250 61485, Benny@plataran.com
- Mr.Lenny Sean , Hayashi sushi and grill, Owner , (757) 876 - 0003, lenny@hayashi.com
Languages
Spanish
Professional Working
English
Full Professional
Japanese
Limited Working
Javanese
Native or Bilingual
Timeline
Sushi Chef
Hayashi Sushi & Grill
01.2024 - Current
Kitchen Chef
Tokyo Thai Sushi and Hibachi
01.2022 - Current
Head Waiter
Plataran Indonesia
10.2020 - 10.2022
Senior Waiter
Royal Carribean International
07.2019 - 12.2019
Restaurant Server
Marriott International
02.2014 - 03.2019
GED -
International Business Management Institute
Wiyasa