MURAT CAN KARAKOC

Bartended at the Ferrari VIP event during F1 Race Week in Miami, serving top guests including industry leaders, celebrities, and brand executives. Made premium cocktails and gave personalized service in a fast-paced, high-end setting. Had the chance to meet Ferrari’s CEO and Lewis Hamilton, while keeping a professional and respectful attitude that matched the brand’s luxury image.

Represented top luxury brands at exclusive events in Miami Design District, providing excellent service and creating a personalized, high-end experience for VIP guests and affluent clients.

VAN CLEEF & ARPELS | November 2024

CHRISTIAN DIOR | December 2024

RALPH PUCCI X ART BASEL | December 2024

VACHERON CONSTANTIN | February 2025

HERMÈS | March 2025

SAINT LAURENT | April 2025

LOUIS VUITTON | May 2025

Delivered personalized, top-tier service to high-profile guests, including Rose members and celebrities, in a vibrant boutique hotel setting.

Frequently praised in TripAdvisor reviews for attentiveness and warmth, earning multiple performance-based bonuses.

Helped train new team members and upheld high service standards in a fast-paced, detail-oriented environment.

Contributed ideas to improve the breakfast menu and shared guest feedback with management to enhance overall service.

Built lasting guest relationships through authentic, engaging hospitality and seamless teamwork.

Served VIP guests, handled bottle service, and upsold premium options in a high-energy, upscale event environment during F1 Race Week. (MAY 2-4)

Selected by the client to be one of just six servers at Jay-Z’s private birthday party, a small gathering with his close friends and family. Provided attentive and respectful service throughout the night, making sure everything ran smoothly for a very special and private celebration.

Trained and managed staff, helping them improve in customer service and food preparation.

Welcomed customers with a warm demeanor, assisting them with orders and ensuring a friendly, inviting atmosphere in the restaurant.

Managed the ordering process using Toast POS, ensuring accuracy and prompt service of food and drink orders to the highest standards.

Coordinated reservations and efficiently handled carry-out and delivery orders over the phone, optimizing service flow.

Handled escalated customer inquiries and complaints, resolving issues to maintain satisfaction and loyalty.

• Took food and drink orders entering them into Toast POS and served customer requests to the highest standards.
• Provided excellent service up to 50 guests per shift and managed large parties of up to 25 guests, ensuring guests left with a positive impression of the restaurant.
• Made suggestions to customers based on preferences.
• Assisted coworkers in rush-hour periods by taking extra customer orders and bringing out prepared dishes.