Summary
Overview
Work History
Education
Skills
Timeline
Generic

Murat Zaynullaev

Carnegie,Pennsylvania

Summary

A performance-driven young man, with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Working in the department of getting payed by commission for a living, I wanna extend my goals and join a career with a lifetime opportunity for long term and dedicate my skills in the car sales group. Knowing a high and advanced knowledge of vehicles and how they operate, being persuasive, self-motivated and keeping it professional with expertise in expanding network connections with clients. I am dedicated in helping clients and providing skills to prioritize and multi-task in fast paced working environment. Also working as part of a team to reach personal and business goals, such as successfully handling escalated customers.

Overview

7
7
years of professional experience

Work History

Trucking Company Manager

JNR Express LLC
Carnegie, Pennsylvania
01.2022 - 11.2023
  • Provided real-time updates to customers, maintained call logs, and performed administrative tasks such as data entry and document preparation.
  • Organized delivery paperwork, including manifests and bills of lading, while preparing performance reviews for drivers and developing efficiency improvement strategies.

Iron City Auto Service and Sales

Sales Assistant
Pittsburgh, PA
03.2017 - 04.2020
  • Developed and implemented strategies to improve customer service experience.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.

Education

Diploma

Chartiers Valley High School
Pittsburgh, PA
05.2020

Skills

  • Dispatch Coordination
  • Driver Communication
  • Customer Relations
  • Client Services
  • Customer Service

Timeline

Trucking Company Manager

JNR Express LLC
01.2022 - 11.2023

Iron City Auto Service and Sales

Sales Assistant
03.2017 - 04.2020

Diploma

Chartiers Valley High School
Murat Zaynullaev