Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

MURIDI MOWLANA

Rochester,MN

Summary

Dynamic operations supervisor with a proven track record at Sunflower Transportation, enhancing operational efficiency and staff performance. Skilled in problem-solving and task delegation, I developed training programs that improved onboarding processes. Committed to exceptional customer service, I consistently ensured timely deliveries while maintaining safety standards.

Overview

24
24
years of professional experience

Work History

Operations Supervisor/Driver Trainer

SUNFLOWER TRANSPORTATION
02.2017 - Current
  • Operated vehicles safely while adhering to traffic regulations and company policies.
  • Assisted in loading and unloading cargo to ensure timely deliveries.
  • Assisted clients with their wheelchair and those with disability
  • Conducted routine vehicle inspections to maintain safety standards and operational efficiency.
  • Communicated effectively with dispatch regarding route changes and delivery updates.

Assistant Manager

HODAN GLOBAL GENERAL TRADING CO
06.2006 - 03.2017
  • Led team in daily operations, ensuring adherence to company policies and standards.
  • Developed training programs for new staff, enhancing onboarding efficiency and engagement.
  • Streamlined inventory management processes, reducing discrepancies and improving accuracy.
  • Coordinated cross-departmental communication to enhance project alignment and collaboration.

CASHIER/Barista Shift Supervisor

KARMEL RESTAURENT
05.2001 - 02.2006
  • Processed transactions efficiently to ensure accurate cash handling and customer satisfaction.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained organized cash register area, optimizing workflow for faster service delivery.
  • Assisted in training new staff on operational procedures and point-of-sale systems.

Education

ABRAHAM LINCOLN HIGH SCHOOL
Minneapolis, MN

Associate of Science - RADIOLOGY TECH

ST CLOUD STATE UNIVERSITY
ST CLOUD, MN

Skills

  • Operational efficiency management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Problem Solving
  • Computer Skills
  • Customer Service
  • Adoptability to High stake situations

Languages

English
Full Professional
Somali
Native or Bilingual
Arabic
Limited Working

Interests

  • Electronics and Circuit Building
  • Youth Development Programs
  • Environmental Stewardship
  • Music
  • Interior Design
  • Creative Writing
  • Participating in cultural exchange programs and homestays
  • Documenting and sharing travel experiences

Timeline

Operations Supervisor/Driver Trainer

SUNFLOWER TRANSPORTATION
02.2017 - Current

Assistant Manager

HODAN GLOBAL GENERAL TRADING CO
06.2006 - 03.2017

CASHIER/Barista Shift Supervisor

KARMEL RESTAURENT
05.2001 - 02.2006

ABRAHAM LINCOLN HIGH SCHOOL

Associate of Science - RADIOLOGY TECH

ST CLOUD STATE UNIVERSITY
MURIDI MOWLANA