Microsoft Excel
Muriel Lewis
Student Services Coordinator
Grand Rapids,MI
Summary
Proven Office Coordinator with a track record of enhancing office operations and project coordination at National Heritage Academies. Excelled in document management and administrative support, boosting efficiency by 30%. Known for exceptional organizational skills and a collaborative approach, ensuring seamless team operations and employee satisfaction.
Overview
11
11
years of professional experience
Work History
Office Coordinator
National Heritage Academies
Grand Rapids , MI
2021.02 - Current
- Tracked records, filed documents and maintained communication between employees to manage office activities.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Reconciled account files and produced monthly reports.
- Provided clerical support, addressing routine, and special requirements.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Created and implemented secure filing systems for sensitive employee and client documents.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Controlled finances to lower costs and keep business operating within budget.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Reported to senior management on organizational performance and progress toward goals.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered and managed over 20 incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained over 50+ office supplies inventory by checking stock and ordering new supplies
- Learned and adapted quickly to new technology and software applications.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and a fast-paced environment.
Teacher's Assistant
Kelloggsville Public Schools
Grand Rapids , MI
2017.08 - 2019.06
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw 20+ students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Handed out classroom materials, like pencils, paper, and crayons.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Provided instructional support to students unable to attend regular classes.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
ESL Teacher's Assistant
Echo Education
Deqing , Zhejiang
2016.02 - 2017.06
- Mentored and tutored over 5 students needing additional help.
- Handled class records for attendance, assignment grades and course participation scores.
- Copied, organized and distributed classroom assignments or other paperwork.
- Taught 4 courses under guidance of senior instructors.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently or collaboratively.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Shared important information with students concerning upcoming assignments and tests.
Legal Assistant
Hassan, hassan & Tuchman
Baltimore , Md
2013.09 - 2016.02
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor of Arts - Interdisciplinary Studies
University of Baltimore
Baltimore, MD 2014.12 - 2014.12
Skills
Software
Microsoft Word
Microsoft PowerPoint
Oracle
Compass
Microsoft Outlook
Timeline
Office Coordinator
National Heritage Academies
2021.02 - Current
Teacher's Assistant
Kelloggsville Public Schools
2017.08 - 2019.06
ESL Teacher's Assistant
Echo Education
2016.02 - 2017.06
Bachelor of Arts - Interdisciplinary Studies
University of Baltimore
2014.12 - 2014.12
Legal Assistant
Hassan, hassan & Tuchman
2013.09 - 2016.02
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