Muriel Palma

• Enhanced team cohesion by organizing regular training sessions focused on communication skills and conflict resolution techniques.
• Evaluated product development strategies and prepared alternative approaches to goal achievement.
• Orchestrated positive media coverage and stakeholder relations as public face of company.
• Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
• Assisted in recruiting, hiring and training of team members.
• Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency.
• Drove team engagement to achieve aggressive company targets.
• Employed optimal safety practices to reduce worksite complaints and hazards.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Supported project management team for optimal performance.
• Prepared annual budgets.
• Reduced operational costs by optimizing resource allocation and negotiating better contracts with suppliers.
• Drove expansion into new markets by successfully executing and deploying strategies and increasing revenue.
• Identified opportunities to improve business process flows and productivity.
• Interacted well with customers to build connections and nurture relationships.
• Increased profitability with cost control measures and revenue generation initiatives.
• Trained and guided team members to maintain high productivity and performance metrics.
• Heavenly involved in staff engagement, gender diversity and cultural programs.

* Set clear goals to monitor targets and offered real-time input on performance and motivation.

• Spearheaded change management initiatives, fostering a culture of adaptability and innovation within the organization.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Reduced operational costs by optimizing resource allocation and negotiating better contracts with suppliers.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Identified issues with production, workforce, and material sourcing and implemented successful solutions.
• Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
• Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency.
• Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
• Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
• Identified opportunities to improve business process flows and productivity.
• Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
• Trained and guided team members to maintain high productivity and performance metrics.
• Increased company profits through performance optimization strategies and efficiency improvements.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Streamlined operations by identifying inefficiencies and implementing process improvements.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Developed strong relationships with Customers through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Managed projects from procurement to commission.
• Negotiated and managed third-party contracts related to project deliverables.
• Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Reported regularly to managers on project budget, progress, and technical problems.
• Met project deadlines without sacrificing build quality or workplace safety.
• Facilitated workshops to collect project requirements and user feedback.
• Analyzed project performance data to identify areas of improvement.
• Excellent communication skills, both verbal and written.
• Strong organizational and communication skills.