MURIEL WESTOVER
Arvada,CO
Summary
ADDITIONAL SKILLS Proficient computer literacy proven through work experience in the form of Front desk IT, spreadsheet tabulations, social media coordination, etc. Highly critical thinker with effective researching skills proven through work and educational experience in research, conflict resolution, project management, and background in law and logic. Exceptional leadership skills developed through work experience as a resident assistant, tutoring, and political internship highlighting volunteer organization. Flexible team player who prospers in a fast-paced work environment based on past experience. Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning locations.
Overview
11
11
years of professional experience
Work History
Merchandising Supervisor
Advantage Solutions
Denver, CO
04.2020 - 05.2023
- Inspected outlets for adherence to merchandising standards, transported, replaced and maintained point-of-sale advertising and restocked displays for optimum sales impact.
- Recruited, hired, trained and managed [Number]-member merchandising team, oversaw timely, accurate orders and maintained merchandising standards within designated geographic region.
- Scrutinized and compared product sales data with competition and implemented or recommended changes to increase sales such as adjusting pricing or discontinuing products.
- Conducted account execution and market surveys and delivered business data to merchandisers to drive strategy changes, higher sales levels and increased team engagement.
- Coached, directed and counseled merchandisers on overall performance, clearly defined expectations, monitored progress and tracked volume for incentives and productivity.
- Built product displays and placed appropriate signage for merchandise.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Monitored stock to maintain sufficient quantity of featured product.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Printed labels and tags for for-sale merchandise.
- Displayed appropriate signage for products and sales promotions.
- Communicated and coordinated planogram execution with store management.
- Examined stock to verify conformance to quality specifications and took pride in products being distributed.
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
Receptionist
Elle B Salon
Lakewood, CO
01.2018 - 01.2020
- Scheduled and confirmed appointments.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
Resident Assistant
Fort Lewis College
Durango, CO
04.2014 - 08.2014
- Be regularly available for and capable of assisting students with their concerns related to their university experience
- This responsibility involves spending a majority of the time, particularly evenings, on the floor stopping by individual rooms and keeping an open door policy
- Be knowledgeable about campus and community resources and function as a source of information, making referrals as necessary.Transmit, by example and leadership, a positive attitude toward academic and intellectual pursuits and ensures that students develop a floor atmosphere conducive to academic success
- Work cooperatively with residents to insure an environment that values individual differences and respects the rights and opinions of all residents through open communication, appropriately confronting each other with concerns and issues
- Mediate roommate conflicts as necessary
- Inform and educate residents about their rights and responsibilities as students, residence hall and university policies and procedures, and expectations of standards of conduct for students
- Respond to student behavior which violates university and residence hall policies, procedures, and/or expectations, approaching discipline in an educational and developmental manner
- Keep residents informed of important dates and activities by maintaining a neat, up-to-date bulletin board
- Encourage residents' participation in university related activities and events, i.e., RHA, athletics, intramurals, performing arts, ASAB, etc
- Where appropriate, participate as a group
- Know residents well enough to know when a resident is experiencing difficulty, i.e., eating, drinking, or study habits, etc., and follow-up appropriately.Be supportive of and encourage residents in developing an active hall government with a diverse program of cultural, social, recreational, and community activities
- Complete a minimum number of points in the Housing and Residence Life Office Community
- Development Program
- Each Hall director will design the specifics for their Community
- Development Program that each RA in that building must meet.
- Completed routine rounds, checking with residents to meet care needs.
- Managed administrative tasks, maintenance requests, room change process and incident reports.
- Assisted with resolving student conflicts and disputes.
- Maintained clean and well-organized environment for client happiness and safety.
Intern
Organizing For America
BROOMFIELD, CO
05.2012 - 08.2012
- Willingness to volunteer long and irregular hours at times, potentially 40+ hours per week hours throughout the fellowship
- Interest in people-centered, metrics-driven work
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Created content for social media platforms to engage and connect with target audiences.
- Attended and participated in meetings and brainstorming sessions with team members.
- Supported various program activities, assisting with administrative tasks.
- Assisted in routine research, investigations and special projects to support work of assigned department.
- Maintained accurate records and files pertaining to departmental areas of responsibility.
- Developed and monitored social media content to create engagement and followers.
Education
Bachelors - Business Administration/Pre-Law/Economics
FORT LEWIS COLLEGE
05.2016
Skills
- Customer Service
- Data Collection
- Attention to Detail
- Information Confidentiality
- Staff Training
- Coaching and Mentoring
- Materials Management
- Visual Displays
- POS Systems Knowledge
- Supplier Audits
- Display Resetting
- Friendly and Outgoing
- Floor Set Design
- MS Office Proficiency
- Store Maintenance
- Verbal and Written Communication
- Problem-Solving
- Documentation and Reporting
- Relationship Building
- Pricing Updates
- Analytical Thinking
- MS Office
- Purchase Orders
- Process Improvement
Timeline
Merchandising Supervisor
Advantage Solutions
04.2020 - 05.2023
Receptionist
Elle B Salon
01.2018 - 01.2020
Resident Assistant
Fort Lewis College
04.2014 - 08.2014
Intern
Organizing For America
05.2012 - 08.2012
Bachelors - Business Administration/Pre-Law/Economics
FORT LEWIS COLLEGE