Summary
Overview
Work History
Education
Skills
Accomplishments
Trillium Award
Interests
Timeline
Generic

Muriel A. Turner

Cincinnati

Summary

Experienced Human Resources Officer and

Seasoned Payroll Specialist bringing 30 years' experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.

Overview

30
30
years of professional experience

Work History

Payroll Coordinator

Great Parks of Hamilton County
04.1986 - 04.2016
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Completed bi-weekly payroll for 400-1200 employees.
  • Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
  • Streamlined payroll processing by implementing efficient data entry and verification procedures.
  • Reviewed time records for 400-1200 employees to verify accuracy of information.
  • Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with the payroll system.
  • Partnered with external auditors during periodic reviews, providing necessary documentation to ensure clean audit results related to payroll transactions.
  • Maintained confidentiality of sensitive employee information by adhering to strict data protection policies and procedures.
  • Maintained compliance with federal and state regulations by staying up-to-date on labor laws and tax codes related to payroll.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Implemented a new payroll software system that increased efficiency in processing times and reduced manual workload for the team.
  • Facilitated seamless onboarding of new hires by providing comprehensive training on timekeeping and payroll policies.
  • Ensured accurate payroll disbursements by closely monitoring tax deductions, benefit deductions, and garnishments.
  • Managed payroll data entry and processing for 400-1200 employees to comply with predetermined company guidelines.
  • Reconciled accounts, managed deposits, and tracked expenses.
  • Coordinated bi-weekly payroll for up to approx 1200 personnel.
  • Safeguarded company funds by conducting thorough audits of payroll registers before submission for final approval.
  • Coordinated efforts between multiple departments during company-wide initiatives affecting employee compensation, such as merit increase or bonus payouts programs implementation.
  • Continually updated professional knowledge through participation in industry seminars and workshops, applying learned best practices to enhance the company''s payroll processes.
  • Improved employee satisfaction with timely resolution of payroll inquiries and concerns, fostering a positive work environment.
  • Resolved payroll discrepancies quickly and successfully.
  • Created new hire and termination documents for payroll.
  • Maintained strict confidentiality of all payroll information and records.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Researched payroll errors and processed payments for federal and state taxes, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Monitored front areas so that questions could be promptly addressed.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Kept high average of performance evaluations.
  • Maintained allactive and terminated employee personnel files.

Front Desk Receptionist

Management Enterprise & Development Services SAGA
04.2004 - 11.2004
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Enhanced guest experience by maintaining welcoming and organized reception area.
  • Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
  • Greeted visitors warmly, creating positive first impression of organization.
  • Handled assignments independently with good judgement and critical thinking skills.

ASD Operator

Roadway Express
09.1999 - 06.2001
  • Accurately transcribed all information from the bill of lading to insure proper shipment materials were correct.
  • Achieved company goal of 30 bills per hour.
  • Resolved problems with shipments.

Education

High School Diploma -

Princeton High School
Cincinnati, OH

Home Economics

Miami University
Oxford, OH

Home Economics/ Early Childhood Education

Oakwood University
Huntsville, AL

Skills

  • Bi-weekly payroll processing
  • Data entry
  • Recordkeeping skills
  • Employee relations
  • Coordinating projects
  • Proficient in Microsoft Access, Outlook, Excel
  • Various Office equipment
  • Employee file maintenance
  • Exceptionally organized
  • Policy adherence
  • Ten-key operator
  • Problem-solving abilities

Accomplishments

  • Consistently received positive performance reviews.
  • Collaborated with team of four in successfully implementing five payroll conversions.
  • Maintained a Notary license for the state of Ohio 25 years of employment.

Trillium Award

Director's choice award for outstanding service  during employment.

Interests

  • Volunteering
  • Baking
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • Walking
  • Reading
  • Camping
  • Gardening

Timeline

Front Desk Receptionist

Management Enterprise & Development Services SAGA
04.2004 - 11.2004

ASD Operator

Roadway Express
09.1999 - 06.2001

Payroll Coordinator

Great Parks of Hamilton County
04.1986 - 04.2016

High School Diploma -

Princeton High School

Home Economics

Miami University

Home Economics/ Early Childhood Education

Oakwood University
Muriel A. Turner