Murlene Rucker
Jacob,IL
Summary
Experienced Director proficient in manage operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
15
15
years of professional experience
Work History
Director of Operations
Group Interventions
10.2011 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Defined, implemented, and revised operational policies and guidelines.
Office Assistant
C.C. Bell Electronic
06.2009 - 06.2010
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Associate of Applied Science - Office Administration And Technology
Southwestern Illinois College
Belleville, IL05.2008
Skills
- Operations Oversight
- Strategic Planning
- Strategic planning and execution
- Cost Control
- Workforce Planning
- Schedule oversight
- Resource Allocation
- Staff training/development
- Proficient in [Software]
- Human Resources
- Employee Scheduling
- Court Liaison
- Data Management
- Confidential Record Keeping
Timeline
Director of Operations
Group Interventions
10.2011 - Current
Office Assistant
C.C. Bell Electronic
06.2009 - 06.2010
Associate of Applied Science - Office Administration And Technology
Southwestern Illinois College
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