Murphy Doss
Birmingham,AL
Summary
Experienced with business development and client management, driving significant revenue growth. Utilizes strategic sales approaches to secure new business and strengthen customer relationships. Track record of leveraging negotiation and communication skills to achieve sales targets and build long-term client partnerships.
Overview
5
5
years of professional experience
Work History
Sales Executive
City Wide Facility Solutions
07.2024 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Expanded company's reach by establishing partnerships with key industry players.
Digital Inside Sales Specialist
O’Neal Steel
01.2022 - 07.2024
- Creating new relationships and clients for 17 different locations
- Maintaining relationships with existing clients by providing ongoing support and consultation about new products and services
- Presenting clients’ products online through various digital channels, including websites, mobile apps, social media sites, and email
- Resolving any issues that may arise during the process of completing a sale
- Providing customer service to clients by answering questions about products or services offered
Business Support Specialist
O’Neal Steel
02.2021 - 02.2022
- Work with managers in Operations and support areas to develop plans, review performance, and documentation.
- Schedule unloading truck appointments for all 18 locations through email and/or phone communication.
- Responsible for organizing, scanning, indexing, and maintaining district paperwork (mill test reports, shipping/receiving paperwork.).
- Approve and reject first and third level return authorization.
- Work with sales in Credit Directs, Sales Adjustments, and Direct Billing.
Account Executive
Wright Media LLC
11.2020 - 01.2021
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Prioritized daily workflows, including all inbound calls, quotes, and sales-related inquiries.
- Maintained friendly and professional customer interactions at all times.
Education
Bachelor of Science - Marketing
Jacksonville State University
Jacksonville, AL12.2020
Skills
- Customer relationship management
- Contract negotiation
- Sales strategy
- Market research
- Customer service
- Sales expertise
- Sales planning
Timeline
Sales Executive
City Wide Facility Solutions
07.2024 - Current
Digital Inside Sales Specialist
O’Neal Steel
01.2022 - 07.2024
Business Support Specialist
O’Neal Steel
02.2021 - 02.2022
Account Executive
Wright Media LLC
11.2020 - 01.2021
Bachelor of Science - Marketing
Jacksonville State University