Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
AssistantManager
MURTADHA ALHAKEEM

MURTADHA ALHAKEEM

Springfield,MA

Summary

Diligent [Desired Position] with comprehensive background in managing inventory and ensuring operational efficiency. Successfully implemented process improvements that enhanced productivity and accuracy. Demonstrated ability in problem-solving and effective communication within team settings.

Professional logistics worker with extensive experience in managing warehouse operations and inventory control. Known for strong collaboration and adaptability in fast-paced environments. Expert in time management and quality assurance, ensuring reliable outcomes.

Experienced with inventory management, order picking, and packing. Utilizes efficient organizational skills to maintain streamlined operations. Knowledge of safety protocols and quality control measures, contributing to consistent performance.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

FC Associate

Amazon
11.2024 - Current
  • Followed procedures at all times for personal and team safety.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Kept work areas neat, clean and free from debris.
  • Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Optimized product placement within the warehouse space according to demand patterns for improved accessibility during peak periods.
  • Improved warehouse efficiency by streamlining processes and optimizing storage layouts.
  • Recorded daily activities for inventory control.
  • Transported merchandise pallets to move in warehouse.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Safely and securely loaded items to prevent damage during transport.
  • Ensured proper labeling of products to facilitate easy identification during storage or retrieval processes.
  • Picked and packed order items.
  • Participated in continuous improvement projects aimed at optimizing warehouse processes for increased productivity.
  • Prepared and checked outbound shipments for accuracy.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Conducted interviews by following stringent guidelines and confidentiality laws.
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Interacted with guests in friendly and knowledgeable way.
  • Checked product levels and recommended new purchases.
  • Supervised and trained new staff in performing census.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
  • Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
  • Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
  • Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
  • Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.
  • Worked with customers to pack items according to specific desires and requirements.
  • Maintained timely updates on workload progress through effective communication with supervisors.
  • Improved efficiency within the team by sharing knowledge of optimal picking routines.

Home Care Provider

Tempus Unlimited
11.2021 - Current
  • Cooked
  • Cleaned
  • Take care of a person who is unable to take care of himself
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted patients with self-administered medications.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Educated patients about self-care techniques, empowering them to take an active role in managing their own health.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Constructed cognitively stimulating activities.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Provided direct personal care and administrative services to clients.
  • Trained new staff members on best practices for home health care.
  • Scheduled and coordinated medical appointments.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
  • Administered medications in accordance with doctor's instructions.
  • Researched and recommended community resources to meet clients' needs.
  • Developed and implemented care plans for clients.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
  • Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Locker Room Assistant

Amazon
05.2024 - 11.2024
  • Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
  • Greeted customers and offered them assistance.
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
  • Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
  • Managed locker room inventory and supplies, replenishing as needed.
  • Managed check-in and check-out process of items.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
  • Assisted customers with finding items and storing belongings.
  • Promptly responded to all requests for assistance.
  • Recorded and managed locker assignments and keys.
  • Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
  • Processed payments from guests for coatroom services.
  • Assisted players with personal belongings storage during events or practice sessions, maintaining security over valuables at all times.
  • Implemented new organizational systems in the locker room area that increased efficiency and ease of use for athletes.
  • Conducted inventory checks on sports equipment, ensuring availability for athletes during training sessions.
  • Supported team players with laundry services, ensuring fresh uniforms for games and practices.
  • Helped promote a cohesive team environment by fostering positive interactions among athletes and staff members within the locker room setting.
  • Maintained open communication channels with management about facility status and improvements needed for better user experience.
  • Managed supply levels of towels, toiletries, and other essentials to ensure uninterrupted availability for athletes and guests.
  • Collaborated with fitness center staff to maintain a safe and welcoming environment for all users.
  • Assisted coaching staff with equipment setup, ensuring efficient practice sessions for the team.
  • Enhanced player satisfaction by maintaining clean and organized locker room facilities.
  • Conducted regular inspections of locker room facilities, identifying necessary repairs or improvements for optimal functionality.
  • Provided attentive assistance to patrons with special needs or requests, promoting an inclusive and welcoming environment.
  • Enhanced customer satisfaction by maintaining a clean and organized locker room environment.
  • Promoted a positive atmosphere for patrons through professional and courteous interactions.
  • Streamlined laundry operations, ensuring timely replenishment of fresh towels and linens for patrons'' convenience.
  • Proactively monitored activity within the locker room area, intervening when necessary to maintain a peaceful atmosphere conducive to relaxation and wellbeing.
  • Coordinated with other departments, such as fitness or spa staff, to ensure the seamless provision of services to patrons utilizing multiple areas of the facility.
  • Reduced wait times for guests by quickly and efficiently addressing any questions or concerns regarding locker room usage.
  • Maintained facility security by monitoring locker room access and ensuring that only authorized individuals were granted entry.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.

Delivery Driver

Amazon
07.2022 - 05.2024
  • Driver
  • Deliver packages
  • Clean The van
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Verified accuracy of all deliveries against order forms.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Inspected load security and checked for damages.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Enhanced team knowledge by sharing best practices for navigation and time management.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business.
  • Contributed to environmental sustainability by following eco-friendly driving practices.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Warehouse Associate

Amazon
01.2022 - 07.2022
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Worked safely around moving machinery.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean, orderly work environment free of hazards.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Education

High School -

Al- Tamim High School
Baghdad, Iraq
09.2016 - 05.2019

Skills

  • Work under pressure
  • Adapt to new environments
  • Communication
  • Multilingual
  • Warehouse safety
  • Packing efficiency
  • Loading and unloading
  • Order picking
  • Time management
  • Quality control
  • Product packaging
  • Team collaboration
  • Safety compliance

Personal Information

Date of Birth: July-10-2001

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

FC Associate

Amazon
11.2024 - Current

Locker Room Assistant

Amazon
05.2024 - 11.2024

Delivery Driver

Amazon
07.2022 - 05.2024

Warehouse Associate

Amazon
01.2022 - 07.2022

Home Care Provider

Tempus Unlimited
11.2021 - Current

High School -

Al- Tamim High School
09.2016 - 05.2019

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MURTADHA ALHAKEEM