Murtaza Syed
Fort Worth
Summary
Dynamic professional with extensive experience in automotive repair and sales, notably at AutoZone. Proven expertise in mechanical diagnostics and customer service, coupled with strong problem-solving abilities. Successfully enhanced parts availability and mitigated financial discrepancies, driving business growth and customer satisfaction. Adept at managing complex situations with precision and confidence. Great problem-solver with strong background as qualified professional. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mobile Mechanic
Quinn Automotive
Dallas-Fort Worth
11.2023 - Current
- Conducted oil changes, brake changes, fluid refills, spark plug/ignition coil replacement etc.
- Ensured all tools were properly maintained and stored after use.
- Performed preventive maintenance services according to manufacturer specifications.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Maintained a clean working environment in accordance with safety regulations.
Asset Protection Detective
Macy's
Arlington
07.2024 - 10.2025
- Camera and floor surveillance, apprehensions, case filing, internal and external investigation, attention to detail, ORC identification
- Responded quickly to emergency situations such as robberies or customer disputes.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Identified, investigated and resolved internal and external theft and fraud.
Parts Sales Manager
AutoZone
Grand Rapids
03.2023 - 09.2024
- Customer service, parts sales, parts knowledge, Commmercial Sales, Commercial Expert, Business to Business Sales, Commercial Accounting
- Analyzed market demand to understand parts needs and collaborated with colleagues and vendors to beat competition and boost availability of present and future parts and materials.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
- Collaborated with the sales team to support marketing and promotional activities.
Sales Associate
The Home Depot
Weatherford
11.2022 - 02.2023
- Customer Service, Sales
Wal-Mart Associate
Walmart
Granbury
07.2022 - 10.2022
- Customer service, sales
Crew Member
Wendy's
Granbury
03.2022 - 05.2022
- Customer service, cashier, sales
Education
Some College - Computer Science
Weatherford College
Weatherford, TX04.2025
Skills
- Mechanical knowledge
- Adobe Photoshop
- Power tools
- Account management
- Time management
- Equipment repair
- Loss prevention
- Sales
- B2B sales
- Hand tools
- Mechanic experience
- Retail sales
- Maintenance
- Sales Management
- Conflict management
- Automotive diagnostics
- Python
- Computer skills
- Surveillance
- Schematics
- Customer service
- Management
- Programming skills
- Data analysis
- Technical troubleshooting
- Problem solving
- Team collaboration
- Tire rotation
- Alignment services
- Gasket replacements
- Air conditioning systems
- Repair brake systems
- Engine performance evaluation
- Inspect vehicles
- Warranty service
- Brake system repair
- Codes implementation
- Supply ordering
- Hand-eye coordination
- Problem-solving
Certification
Driver's License
Willing To Relocate
Fort Worth, TX
Timeline
Asset Protection Detective
Macy's
07.2024 - 10.2025
Mobile Mechanic
Quinn Automotive
11.2023 - Current
Parts Sales Manager
AutoZone
03.2023 - 09.2024
Sales Associate
The Home Depot
11.2022 - 02.2023
Wal-Mart Associate
Walmart
07.2022 - 10.2022
Crew Member
Wendy's
03.2022 - 05.2022
Some College - Computer Science
Weatherford College
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