Musa J. Muya
Portland,OR
Summary
Reliable package handler with a strong record of improving sorting accuracy and efficiency. Demonstrated ability to maintain safety compliance and support team dynamics in fast-paced environments. Committed to achieving high standards while multitasking effectively.
Versatile professional experienced in logistics and customer service, excelling in efficiency and safety compliance. Strong multitasking abilities demonstrated through effective teamwork and operational support. Committed to maintaining high standards and organizational excellence in all tasks.
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Package Handler
Fedex
Portland, OR
06.2023 - Current
- Floated across departments to teach safe lifting techniques and facility protocols, enhancing workplace safety.
- Streamlined sorting processes to minimize delays and reduce errors in package handling.
- Achieved a 65% cube rate efficiency for maximizing trailer space through high density packages
- Loaded and unloaded packages from delivery trucks and conveyor systems, ensuring timely delivery and accuracy.
- Organized and cleaned work area to maintain safety standards and support efficient package handling.
Travel Agent
SAS Retail Odyssey
Portland, OR
05.2026 - 08.2026
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Operated a variety of machinery and tools safely and efficiently.
- Identified needs of customers promptly and efficiently.
Crew Member
Burger king
Portland, OR
04.2025 - 05.2026
- Maintained fast-paced workflow to ensure timely service during high volume shifts
- Handled customer orders, cash transactions, and food preparation to ensure customer satisfaction
- Completed extended shifts to support team during peak hours while maintaining speed, cleanliness, and consistency
- Demonstrated reliability with strong attendance and on-time performance
- Selected to support operations at three restaurant locations based on staffing needs
- Assisted managers in managing operations during high volume and understaffed shifts
- Recognized for reliability, flexibility, and strong attendance
Crew Member
Mcdonald's
Portland, OR
06.2023 - 05.2024
- Executed drive-thru, front counter, and lobby order systems, ensuring timely and accurate customer service
- Prepared and presented orders while maintaining quality and service standards
- Maintained cleanliness of lobby, restrooms, kitchen, and work stations, adhering to health code standards
- Stocked kitchen supplies and ensured stations were fully prepared for service
- Washed dishes and completed end of night cleaning and closing tasks
- Multitasked across multiple roles during high-volume shifts in a fast-paced environment
- Supported staffing and operational needs across two restaurant locations, enhancing service delivery
Education
Roosevelt Highschool
portland, OR 09.2021 - 04.2024
Skills
- Safe lifting techniques
- Loading and unloading
- Packing
- Picking
- Order Accuracy
- Time management
- Pressure multitasking
- Endurance for tasks
- Fast-paced environments
- Safety Compliance
- Collaborative teamwork
- Loading and unloading
Awards
Food Handlers Certification, 65% sort rate efficiency, changed paper price tags to digital price tags across multiple Fred Meyer locations, recognized for reliability and strong attendance, organized food products with a planogram to rotate out expired products, supported other workers with their assignments.
Timeline
Travel Agent
SAS Retail Odyssey
05.2026 - 08.2026
Crew Member
Burger king
04.2025 - 05.2026
Package Handler
Fedex
06.2023 - Current
Crew Member
Mcdonald's
06.2023 - 05.2024
Roosevelt Highschool
09.2021 - 04.2024