Musa Minteh
Hartford,CT
Summary
Accomplished Senior Mechanic at Datamail with expertise in advanced diagnostics and preventive maintenance. Recognized for enhancing team performance through mentorship and collaboration, while ensuring safety compliance. Proven problem-solver dedicated to optimizing equipment reliability and efficiency, contributing to a positive work environment and achieving significant reductions in downtime.
Overview
1
1
Certification
Work History
Senior Mechanic
Datamail
- Diagnosed and repaired mechanical issues on diverse equipment and machinery.
- Led team in performing routine maintenance to ensure optimal performance of all vehicles.
- Implemented preventive maintenance programs, reducing downtime and extending equipment lifespan.
- Mentored junior mechanics, enhancing their skills in troubleshooting and repairs.
- Collaborated with cross-functional teams to streamline workflows and improve operational efficiency.
- Improved workplace safety by conducting regular equipment inspections and enforcing adherence to safety protocols.
- Developed training materials for new hires to standardize repair procedures and safety protocols.
- Increased efficiency in maintenance procedures by implementing a streamlined workflow process for the team.
- Contributed to a positive team environment by offering assistance when needed and collaborating effectively with coworkers on challenging projects.
- Established a reputation as a reliable Senior Mechanic known for meticulous attention to detail in all aspects of repair work performed at the facility.
- Utilized technical manuals and schematics for accurate diagnosis of complex mechanical problems, leading to successful repairs in minimal timeframes.
- Solved complex mechanical issues by utilizing advanced diagnostic tools and troubleshooting techniques.
- Mentored junior mechanics, sharing knowledge and expertise to develop their skills and improve overall team performance.
Network Support Engineer
Pratt & Whitney
- Troubleshot network connectivity issues to enhance system performance and reliability.
- Collaborated with cross-functional teams to implement network upgrades and ensure seamless integration.
- Assisted in maintaining network security protocols to safeguard sensitive information from breaches.
- Documented technical processes and solutions for knowledge sharing and improved team efficiency.
- Provided technical support to end-users, resolving issues promptly to minimize downtime.
- Monitored network performance using diagnostic tools to identify areas for optimization.
- Trained junior staff on troubleshooting techniques and best practices for network management.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
- Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across multiple networks.
- Supported users in setup and configuration of wireless bridge networks.
- Enhanced network security with the implementation of firewall policies and regular vulnerability assessments.
- Assisted in the design of scalable wireless networks that accommodated future growth while maintaining high levels of security.
- Optimized network infrastructure through meticulous documentation of configurations, procedures, and changes.
- Worked closely with information security teams in addressing identified vulnerabilities within the organization''s IT infrastructure.
- Performed regular audits on network devices for policy compliance, identifying areas requiring improvement or remediation efforts.
- Provided training for junior engineers in network support best practices, contributing to overall team growth and skill development.
- Oversaw patch testing and deployment, script network software pushes and uninstalls.
- Designed and implemented cloud network infrastructures along with intra- and inter-data center connections.
- Streamlined incident management processes, resulting in faster response times and improved client satisfaction.
- Conducted regular preventative maintenance on networks to ensure continued stability and performance.
- Managed full network stacks and maintained uptimes of Number%.
- Sustained optimal sender score on two IPs, enhancing inbox delivery and corresponding metrics while improving delivery metrics from Number% to Number%.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Conducted routine maintenance on networking equipment to ensure operational continuity and reliability.
- Reduced downtime for clients by providing efficient technical support and timely issue resolution.
- Set up hardware and software in optimal configurations to meet network performance requirements.
Education
Bachelor of Science - Computer And Information Sciences
Eastern Connecticut State University
Willimantic, CT06-2019
Associate of Science - General Studies
Capital Community College
Hartford05-2016
High School Diploma - Science
West Africa International School(WAIS)
The Gambia 07-2012
Certification
- AST - Advanced Service Technician
Timeline
Senior Mechanic
Datamail
Network Support Engineer
Pratt & Whitney
Bachelor of Science - Computer And Information Sciences
Eastern Connecticut State University
Associate of Science - General Studies
Capital Community College
High School Diploma - Science
West Africa International School(WAIS)