Musa Townsend
Arlington,TX
Summary
Personable and dedicated Customer Service Representative with extensive experience in any industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Sonic
Mansfield, TX
01.2019 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Delegated daily tasks to team members to optimize group productivity.
Education
High School Diploma -
Mansfield High School
Mansfield, TX05-2021
Skills
- Sales monitoring
- Operations Management
- Product and service knowledge
- Task Delegation
- Customer Relations
- Staff Supervision
- Staff Management
- Financial Management
Affiliations
- Active
References
References available upon request.
Timeline
Assistant Manager
Sonic
01.2019 - Current
High School Diploma -
Mansfield High School