Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Musab Zandani

New York,NY

Summary

Multi-talented Operations Manager with nine years of progressive Ecommerce, Supply Chain, and Logistics experience. Monitors and support operations with focus on quality, service, and productivity. Hardworking and responsible with resilient mentality. Self-starting individual offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Overview

10
10
years of professional experience

Work History

Sr Operations Manager II

Deutsche Post Und DHL, Sun Pharma
02.2023 - Current

• Delivers and maintains quality clinical and pharmaceutical services to meet customer expectations.
• Leverages medical raw materials supplies expertise for operational excellence.
• Designs supply chain strategies, revises Standard Operating Procedures, and oversees automated randomization and drug supply management systems.
• Manages logistics issues including supply chain services, inventory control, and third-party warehousing.
• Leads process improvement efforts and develops department plans and procedures.
• Accountable for medical supply delivery per contract, ensuring consistent use of tools and compliance with standard processes.
• Partners with project leaders to confirm objectives and assess performance against them.

Operations Manager

Walmart.com
01.2021 - 02.2023

• Support, mentor, and motivate salaried and hourly workforce.
• Build and execute productivity plans through forecast reviews.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with support teams for business objectives development.
• Accountability for meeting and exceeding operational goals.
• Manage 500 hourly associates and 9 exempt salaried managers.
• Oversee operational activities at all organizational levels.
• Recruit, select, train, assign, coach, counsel, discipline employees.

Transportation Area Manager L5

Amazon
11.2018 - 01.2021

• Coordinate yard capacity and trailer pool.
• Clarify business requirements with TOM Coordinators.
• Collaborate with Operations Managers and Sr. Operations Managers.
• Perform leadership functions for yard and logistics .
• Coordinate daily with FC operations, transportation peers, and carriers.

• Assessed transportation regional team launching 2 delivery stations and NYC first sort center.

Robotics Area Manager L4

Amazon
07.2017 - 11.2018

• Plan and prepare daily operations for Amazon Robotics Floors.
• Train and coach ARF leads, quality support, and associates.
• Prioritize past due orders and create floor force picks.
• Coordinate with maintenance and QA teams for AFR needs.
• Report ARF shutdowns promptly.
• Maintain and register ARF equipment.

Area Sort Manager

FedEx Ground
10.2015 - 07.2017

• Plans, organizes, staffs, directs, controls day-to-day operations of assigned sort.
• Ensures sort operates according to established safety, quality, and service standards.
• Directs and guides sort management team for operational updates and daily work goals.

Area Sort Lead

FedEx Ground
10.2014 - 10.2015

• Ensuring efficient sortation and compliance.
• Leading and coaching sort team.
• Managing daily operations.
• Reporting operations to Area managers and senior management.

Skills

  • Staff and Time Management
  • Adaptability
  • Business Development
  • Business Administration
  • Creativity
  • Employee Training
  • Labor Management
  • Problem Solving
  • Work Flow Planning
  • Cost Reduction Strategies
  • Deadline-Oriented
  • Decision-Making

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Sr Operations Manager II

Deutsche Post Und DHL, Sun Pharma
02.2023 - Current

Operations Manager

Walmart.com
01.2021 - 02.2023

Transportation Area Manager L5

Amazon
11.2018 - 01.2021

Robotics Area Manager L4

Amazon
07.2017 - 11.2018

Area Sort Manager

FedEx Ground
10.2015 - 07.2017

Area Sort Lead

FedEx Ground
10.2014 - 10.2015
Musab Zandani