Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

MUSAH ISSAH

Bronx,New York

Summary

Results-driven professional with a strong inclination towards technology, showcasing robust troubleshooting skills and a customer-centric attitude. Proven experience in delivering network and software support to users, coupled with expertise in developing and implementing technical solutions. Proficient in analyzing system performance and security to enhance overall user experience.

Overview

10
years of professional experience

Work History

QuiverData Solutions Inc.

SQL Server Database Administrator
01.2023 - Current

Job overview

  • Optimized database performance by implementing index tuning strategies and query optimization techniques.
  • Ensured data integrity and security through the implementation of comprehensive backup and recovery plans.
  • Collaborated with cross-functional teams to develop efficient data storage solutions, resulting in streamlined business processes.
  • Reduced downtime by proactively monitoring server health, identifying potential issues, and executing preventative measures.
  • Implemented database partitioning strategies, leading to improved query response times and overall system performance.
  • Developed custom scripts for automating routine tasks, increasing productivity and reducing manual intervention.
  • Managed database upgrades and migrations, ensuring minimal impact on end users and maintaining data consistency.
  • Designed and implemented stored procedures, triggers, and views for enhanced functionality within applications.

IBSpace Solutions LLC

SQL Server Database Administrator
06.2020 - 04.2022

Job overview

  • Reduced downtime by proactively monitoring server health, identifying potential issues, and executing preventative measures.
  • Collaborated with cross-functional teams to develop efficient data storage solutions, resulting in streamlined business processes.
  • Optimized database performance by implementing index tuning strategies and query optimization techniques.
  • Ensured data integrity and security through the implementation of comprehensive backup and recovery plans.
  • Maintained documentation of database systems, providing a valuable reference resource for team members and stakeholders alike.
  • Trained junior staff members on SQL Server administration tasks, fostering continued professional development within the team.

Uplink24

Network Support Engineer
03.2014 - 06.2020

Job overview

  • Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
  • Reduced downtime for clients by providing efficient technical support and timely issue resolution.
  • Enhanced network security with the implementation of firewall policies and regular vulnerability assessments.
  • Optimized network infrastructure through meticulous documentation of configurations, procedures, and changes.
  • Implemented monitoring tools for proactive identification of potential issues before they became critical problems.
  • Maintained strong relationships with key vendors to obtain necessary equipment and services at competitive prices.
  • Worked closely with information security teams in addressing identified vulnerabilities within the organization''s IT infrastructure.
  • Contributed to disaster recovery planning efforts by designing resilient systems capable of maintaining operations during unexpected outages.

Education

IPMC College Of Technology
Ghana

from Information Technology
11.2014

University Overview

Skills

  • SQL Server Agent
  • Performance Tuning
  • Disaster Recovery
  • AlwaysOn Availability Groups
  • Microsoft Excel
  • Risk Assessment
  • Query Optimization
  • Microsoft Azure

Timeline

SQL Server Database Administrator
QuiverData Solutions Inc.
01.2023 - Current
SQL Server Database Administrator
IBSpace Solutions LLC
06.2020 - 04.2022
Network Support Engineer
Uplink24
03.2014 - 06.2020
IPMC College Of Technology
from Information Technology

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MUSAH ISSAH