Hafiz Muhammad Usama Khan
Catonsville,MD
Summary
Sales professional with 9+ years of expertise in lead generation, account management, and cash handling. Proven track record of exceeding sales targets by over 20% on a consistent basis. Adept at managing financial transactions and maintaining meticulous cash records. Aiming to apply strong communication, negotiation, and financial management skills to drive revenue growth in a challenging new position.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales and Leasing Consultant
Heritage Toyota - MileOne Group
04.2025 - Current
- Guided customers through the vehicle purchasing and leasing process, providing expert knowledge on Toyota models, features, and financing options.
- Built strong customer relationships by offering personalized solutions and exceptional service, resulting in a high rate of repeat customers and referrals.
- Managed the full sales cycle from initial inquiry to closing, including test drives, negotiations, and contract finalization.
- Conducted detailed needs assessments and created customized vehicle leasing and purchasing plans tailored to individual budgets and preferences.
- Collaborated with the finance team to ensure seamless transaction processing, including accurate cash handling, loan applications, and payment plans.
- Utilized CRM systems to track leads, manage follow-ups, and maintain detailed records of customer interactions and transactions.
- Participated in product training and continuous education to stay up-to-date on new models and industry trends.
- Consistently maintained high customer satisfaction scores, contributing to positive online reviews and a solid dealership reputation.
Sales Manager
Property Express Pvt Ltd
08.2017 - 03.2025
- Developed budget plans for marketing campaigns and promotional activities.
- Supervised cash handling, credit card transactions, and other payment methods.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Utilized CRM systems to track leads, manage accounts and monitor competitor activity.
- Supported sales team members to drive growth and development.
- Managed cash flow for customer transactions, balanced registers, reconciled discrepancies, and maintained detailed records of all financial activity.
- Oversaw balance sheets, processed employee wages, and ensured accurate tracking of cash flow for seamless financial operations and reporting.
Associate Engineer
WorldCall Pvt Ltd
01.2016 - 02.2017
- Developed and implemented strategic plans for engineering projects.
- Performed testing to determine functionality or optimization.
- Performed equipment inspections and kept detailed records.
- Monitored performance metrics of completed engineering projects against established goals.
Mobile Sales Specialist
Mobile Retail & WholeSale Store
01.2010 - 12.2015
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Replenished and arranged items to maintain appearance.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Developed key customer relationships to increase sales.
Education
BCS (Honn.) - Computer Science
Beaconhouse National University
Lahore, PK01.2014
Skills
- Cash Handling
- Budget management
- Project Management
- Agile Methodologies
- Team Leadership
- Communication
- Problem-Solving
- Data Analysis
- Budget Management
- Lead Generation
- CRM
- Negotiation
- Client Relationship Management
- Closing
- Sales Forecasting
- Cold Calling
- Public Speaking
- Financial reporting
Certification
- Microsoft Office
- Adobe PhotoShop
Timeline
Sales and Leasing Consultant
Heritage Toyota - MileOne Group
04.2025 - Current
Sales Manager
Property Express Pvt Ltd
08.2017 - 03.2025
Associate Engineer
WorldCall Pvt Ltd
01.2016 - 02.2017
Mobile Sales Specialist
Mobile Retail & WholeSale Store
01.2010 - 12.2015
BCS (Honn.) - Computer Science
Beaconhouse National University
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