Michael Ramey
Charleston,SC
Summary
Highly motivated individual with a zest for customer service and a drive to help people. My current career allows for complete autonomy which has advanced my skill development such as job prioritization, time management, networking, and customer service while still allowing me to be empathetic to each person. I am looking to broaden my career with a new focus.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Technician (Mobile Resource Pool)
Roper St. Francis
03.2014 - Current
- With a cheerful demeanor interacted effectively with patients, families, and interdepartmental staff to deliver high level of customer service and teamwork
- Supported patient admissions, discharges and transfers to promote team efficiency
- Assisted patients with activities of daily living; bathing, dressing, feeding, ambulation, under the guidance of an RN
- Obtained patient vital signs and reported results to staff nurse or physician, documenting trends from prior measurements
- Organized medical charts for patients upon admission, during length of stay, and discharge
- Participated in team-building activities to enhance working relationships (Magnet council)
Field Service Engineer
Spacelabs Healthcare
05.2021 - 12.2021
- Install and relocate Spacelabs (SL's) products in accordance with policies, procedures and approved technical documents and publications.
- Multiple, weekly, Microsoft Teams meetings with hospital staff to ensure smooth project install / troubleshooting
- Install approved equipment upgrades and modifications as required in accordance with procedure and QMS requirements.
- Perform all assigned PM's, and remedial maintenance and provide necessary records to hospitals and act as liaison with technical support for product introduction, evaluation, and major troubleshooting assignments.
- Respond to assigned customer service calls.
- Support Regional Service Manager and region in achieving assigned Operating profit goals, including by promoting sales of service contracts, billable services, and SL's products and offerings.
- Accurately complete reports in a timely manner regarding expenses, timecards and service reports.
- Continue technical development, e.g. seek out new training to keep up with technology as it changes.
- Control and maintain assigned SL's assets in accordance with policies and directions.
- 70% travel required with company vehicle / corporate credit card / computer / phone
Clinical Engineer Apprentice
GE Healthcare
01.2020 - 05.2021
- Monthly schedule of evaluations and preventative maintenance testing hospital medical equipment
- Experience with patient monitoring programs such as Spacelabs telemetry monitoring and vital sign evaluation
- Independently order and expedite all parts needed to repair equipment
- Proficient in documenting work orders via Nuvolo and Asset Manager
- Operate test equipment including, but not limited to, digital multi meters, simulators, and analyzers
Anesthesia Technician
Roper St. Francis
10.2017 - 01.2020
- Provided high level of support and assistance to over 50+ doctors, numerous CRNA's, AA's, RN's, etc
- Set up and assist with open heart surgery
- Assemble and assist with delivery of nerve block / spine blocks preoperatively
- Assist with intubation, extubation, difficult airway, or emergencies that may arise in the hospital setting
- Handled emergency situations by stepping in to perform CPR
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems
- Performed routine checks on anesthesia machines and/or scheduled repairs for malfunctioning equipment for optimal efficiency
- Float to sister hospitals during patient fluctuation
Education
Associate of Science -
Trident Technical College
Charleston, SC04.2020
High School Diploma -
Evans High School
Evans, GA06.1997
Skills
- Emergency response
- Staff support and assistance
- Equipment setup; cardiac surgery, difficult airway
- Patient support and positioning
- Supply utilization
- Multidisciplinary team collaboration
- High level of autonomy
- Blood gas / blood glucose checks
- Proficient with computer, I-pad, I-phone for work use
- 60 WPM typed
- Proficient with Microsoft software such as Word
- Limited experience with software Power Point, and Excel
Certification
- BLS CPR through the American Heart Association exp: 05/22/23
- Xhibit Telemetry with Xhibit Central Levels 1, 2, and 3
- Xprezzon / Qube / Xhibit Central Levels 1, and 2
- ICS G2 Core Concepts
- Monitoring Level 4 and Wireless
- XprezzNet
- Ultraview Monitoring Level 1, 2, and 3
- Xprezzon / Qube / Xhibit Monitors Corrective Maintenance
- Advanced powder coating
Accomplishments
Designated support staff of the year at Roper St. Francis Hospital 2016
Timeline
Field Service Engineer
Spacelabs Healthcare
05.2021 - 12.2021
Clinical Engineer Apprentice
GE Healthcare
01.2020 - 05.2021
Anesthesia Technician
Roper St. Francis
10.2017 - 01.2020
Patient Care Technician (Mobile Resource Pool)
Roper St. Francis
03.2014 - Current
Associate of Science -
Trident Technical College
High School Diploma -
Evans High School
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