Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Hi, I’m

Musse Ismail

4102 Sonara Dr Plano ,TX

Summary

Dynamic machine operator with a strong work ethic and expertise in operational control at Presto Products Co. Proven ability to troubleshoot equipment and ensure safety compliance, resulting in high-quality production. Skilled in SCADA software and dedicated to teamwork, enhancing manufacturing efficiency and maintaining exceptional standards.

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
years of professional experience

Work History

Presto Products Co

Machine Operator
09.2018 - 03.2025

Job overview

  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Complied with company and OSHA safety rules and regulations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Controlled manufacturing plant operations using SCADA software.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Cafe 214

Restaurant Waiter
05.2019 - 12.2023

Job overview

  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Processed orders and sent to kitchen employees for preparation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Amazon

Material Handler
06.2017 - 04.2018

Job overview

  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Packed items into appropriate containers for shipment.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Received and unpacked shipments and new equipment as directed.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Zara USA

Sales Associate
01.2016 - 02.2018

Job overview

  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Collin County Community College
Plano, TX

Associate Degree In Nursing from Nursing Education

Naaman Forest High School
4843 Naaman Forest Blvd, Garland, TX 75040

High School Diploma from Gender Studies
06.2014

Skills

  • Operational control
  • Breakdown troubleshooting
  • Specification compliance
  • Equipment monitoring
  • Production preparation
  • CAM software
  • Safety compliance
  • Quality assurance controls
  • Attention to detail
  • Computer skills
  • Workplace safety
  • Operations support
  • Equipment operation
  • Machinery operations
  • Logistics
  • Teamwork and collaboration
  • Strong work ethic
  • Shipping and labeling
  • Machining and production standards
  • Machine maintenance
  • Assembly procedures
  • Basic math
  • CNC machines
  • QC
  • Heavy lifting
  • Performance management
  • Supply chain distribution

Languages

Somalia
Native or Bilingual

Interests

  • Engaging in team sports, particularly recreational basketball, to promote teamwork and physical wellness
  • Prioritizing quality time with family and close relationships to maintain a strong personal support system
  • Committed to personal health and fitness through consistent strength training and exercise routines (3x weekly)

Timeline

Restaurant Waiter

Cafe 214
05.2019 - 12.2023

Machine Operator

Presto Products Co
09.2018 - 03.2025

Material Handler

Amazon
06.2017 - 04.2018

Sales Associate

Zara USA
01.2016 - 02.2018

Collin County Community College

Associate Degree In Nursing from Nursing Education

Naaman Forest High School

High School Diploma from Gender Studies
Musse Ismail