Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Mustafa Albudairi

Round Rock,TX

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Chipotle. Proven ability to manage high-pressure situations while maintaining cleanliness and hygiene. Strong multitasker with a solid work ethic, adept at fostering customer loyalty and enhancing satisfaction through attentive service and effective communication.

Experienced with managing customer relations and ensuring high-quality service. Utilizes effective communication and problem-solving skills to enhance guest experiences. Track record of working collaboratively within team and adapting to fast-paced environments.

Knowledgeable server with solid background in providing exceptional customer service and ensuring high level of guest satisfaction. Proven track record of effectively handling high-pressure situations and maintaining positive dining experience. Demonstrated ability to work collaboratively within team and adapt to changing environments.

Hospitality professional prepared to excel in dynamic and fast-paced environment. Leverages experience in managing customer interactions and resolving issues promptly. Recognized for strong focus on teamwork and consistently achieving high customer satisfaction. Known for reliability, adaptability, and excellent communication skills.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

4
4
years of professional experience

Work History

Front Line Server

Chipotle
01.2025 - Current
  • Built rapport with regular customers, creating a welcoming environment that facilitated repeat business.
  • Helped management develop new menu offerings based on customer feedback and preferences.
  • Resolved customer complaints professionally, turning potentially negative experiences into positive ones.
  • Provided expert knowledge of menu items, ingredients, and dietary restrictions to accommodate diverse customer needs.
  • Supported other servers during peak hours by assisting with tasks such as bussing tables or refilling drink stations as needed.
  • Enhanced customer satisfaction by providing efficient and courteous service to all patrons.
  • Managed large groups effectively through timely order-taking, communication with kitchen staff, and attentive service delivery.

Sales Associate

The Fragrance Outlet
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Front of House Employee

Chick-fil-A
03.2023 - 05.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Helped guests at tables when in need of assistance.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
  • Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.

Barista

Starbucks
06.2021 - 02.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

Associate of Science - Biology

Austin Community College
Austin, TX
05-2027

Skills

  • Strong multitasking
  • Patience and empathy
  • Team player mentality
  • Cleanliness and hygiene
  • Food safety
  • Cash handling expertise
  • Stress tolerance
  • Professional appearance
  • Salesmanship
  • Strong work ethic
  • Exceptional customer service
  • Customer service

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Front Line Server

Chipotle
01.2025 - Current

Sales Associate

The Fragrance Outlet
09.2024 - Current

Front of House Employee

Chick-fil-A
03.2023 - 05.2024

Barista

Starbucks
06.2021 - 02.2023

Associate of Science - Biology

Austin Community College
Mustafa Albudairi